Vacationeer
Well-Known Member
- In the Parks
- No
So sorry. It’s bad news on top of other bad news and for that I sympathize. Not easy.
Correct me if I’m wrong but what was offered wasn’t actually nothing. They were honoring the price you booked at, even though later dates are now more expensive and 2 occupancy costs more over 4 person occupancy.
I can understand why they’re not making an exception with a full 2 person refund here though.
First, it’s more akin to a cruise or all inclusive package than it is to a room only booking. Not only was there more preparation specifically for your boarding, they also lost the ability to sell your room, food and entertainment to someone else. The stakes are bigger than just room.
Deaths happen on a pretty regular basis. It’s a common reason for upsetting travel plans. It’s not easy trying to determine which ones they’ll allow refunds and which they won’t. And really there’s just too much for them to absorb as policy. Partners? Maybe. Children? Maybe. Aunts? Maybe. What about Aunt who acted as parent? Neighbor for 40 years who has nobody else to handle the funeral? Do they allow it within 3 days, 7 days, 2 weeks? And the more allowances the more ripe for abuse it becomes for people with any kind of buyers remorse. Say Aunt Peggy dies after someone realizes the trip timing is inconvenient because something else popped up. They’d like to move the date but it’s too close without penalty. Haven’t even seen or spoken to Aunt Peggy in 5 years but they can use it to move trip. If that’s possible it’s not much further to get recent obit and say this is my Aunt or Step Mother. Or we lost Uncle Tim last week and buried him but we’re still too broken up to enjoy this trip. I think too that by human nature people are more likely to stretch the truth to a big company over a small local business.
We don’t regularly buy trip insurance for domestic but we’re going to Europe and decided to cover because DH’s father is in his 70s. I don’t love paying the insurance or needing to read through a whole bunch of legal gobbledigook to find a policy that will surely cover but I’d hate more to be caught in the position where Father-in-law is very sick or funeral date overlaps and we’re choosing to forfeit the entire trip cost because there’s not really an alternative. I appreciate your post as it is very timely for us to think about.
Correct me if I’m wrong but what was offered wasn’t actually nothing. They were honoring the price you booked at, even though later dates are now more expensive and 2 occupancy costs more over 4 person occupancy.
I can understand why they’re not making an exception with a full 2 person refund here though.
First, it’s more akin to a cruise or all inclusive package than it is to a room only booking. Not only was there more preparation specifically for your boarding, they also lost the ability to sell your room, food and entertainment to someone else. The stakes are bigger than just room.
Deaths happen on a pretty regular basis. It’s a common reason for upsetting travel plans. It’s not easy trying to determine which ones they’ll allow refunds and which they won’t. And really there’s just too much for them to absorb as policy. Partners? Maybe. Children? Maybe. Aunts? Maybe. What about Aunt who acted as parent? Neighbor for 40 years who has nobody else to handle the funeral? Do they allow it within 3 days, 7 days, 2 weeks? And the more allowances the more ripe for abuse it becomes for people with any kind of buyers remorse. Say Aunt Peggy dies after someone realizes the trip timing is inconvenient because something else popped up. They’d like to move the date but it’s too close without penalty. Haven’t even seen or spoken to Aunt Peggy in 5 years but they can use it to move trip. If that’s possible it’s not much further to get recent obit and say this is my Aunt or Step Mother. Or we lost Uncle Tim last week and buried him but we’re still too broken up to enjoy this trip. I think too that by human nature people are more likely to stretch the truth to a big company over a small local business.
We don’t regularly buy trip insurance for domestic but we’re going to Europe and decided to cover because DH’s father is in his 70s. I don’t love paying the insurance or needing to read through a whole bunch of legal gobbledigook to find a policy that will surely cover but I’d hate more to be caught in the position where Father-in-law is very sick or funeral date overlaps and we’re choosing to forfeit the entire trip cost because there’s not really an alternative. I appreciate your post as it is very timely for us to think about.
