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Disney World - GO Express Dining?

SSE Traveler

New Member
Original Poster
Greetings everyone,

In our own personal opinion, what would you think of an Dining Express Kiosk for the Disney World Resorts?

The idea would contain a few touch screen kiosks at each resort with a much smaller menu. The individual would then place his or her order and proceed to get their food at a nearby station. It would be used for individuals who would want a quick breakfast and want to get out in the morning to see the parks. Does this idea sound interesting, intriguing? Lets talk!
 
This sounds somewhat like the arrangement at Captain Cook's, the quick-service restaurant at the Polynesian resort. There are three or four stations with touch-screen monitors, and you are led through the selection process with on-screen prompts. It works fairly well, but some people seem mystified by it, so it actually can be slower than the traditional method!
 

slappy magoo

Well-Known Member
If you're gonna dream, dream big. Why not set up all the TVs in each resort room to be able to access the food court's menus, so you can choose AND order your meals before you leave the room. When you consider how large some of the resorts are which requires a long walk to even get from your room to the food court, and then consider how long you can wait on line for food, the idea of being able to order in advance - for pick up or eating in the food court dining area - can save people SO much time, which can then be spent at the parks (or, I'm sure WDW would prefer, shopping!). It can be like ordering a pay-per-view movie, using the remote to highlight all the items you're ordering. The screen can let you know what would constitute part of a CS dining or snack credit if you're on a dining plan, and ask whether or not you intend to use those credits or put it on your room key or pay in cash. If you're using credits or your room key, it can just be automatically deducted, and you're given a very unique code that incorporates a few letters of your name, a "P" for paid or a "C" for cash and then a few numbers (MAGP9321 for slappy magoo's order, so the odds of someone guessing a number and being right and stealing a meal are slim to none). They can give you an approximate time as to when your order will be ready (I'm sure it would take at least 20 minutes) so you can finish getting ready and take the potentially LONG walk to the food court. Once there, there's a cashier with access to pre-ordered food, you give this cashier your unique code, and once it's verified, you're given your food and you're on your way.

At the very least, they could also have touch-screen kiosks THROUGHOUT a resort, instead of just at the food court, strategically located so you're not far from one, and this would still give you the luxury of ordering your meals long before you get to the food court, taking up space and getting hungrier by the second.

Not a perfect system, especially since mistakes will still be made, someone might request a well-done burger and claim their burger isn't well-done enough, or that they requested certain condiments be withheld and they're not, but I know I'd be anxious to try out an option like that. How often have any of you sent one person out to get meals for the entire family so you all didn't have to wait online? Only to have that one person have to jump in one line for burgers, another line for subs, a third line for pizza, etc.

Oh, but since I took the time to co-opt your idea and make it my own, let me at least say Welcome to the Boards! :D
 

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