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News Disney to offer discount on new MagicBand designs as an optional alternative to complimentary solid color MagicBands
- Thread starter wdwmagic
- Start date
TOCPE82
Well-Known Member
I know they told me I had until 11 days before, otherwise they'd be available for pickup at the resort.
cinderellafan6
Well-Known Member
Finally ordered one without any problems!!!!!
SteveAZee
Well-Known Member
I've been trying to snag the Jack Skellington band, but every time I try it fails (I can SELECT it but when I try to purchase it, it fails). Anyone else having that problem with this or other bands... or is it me? I've been trying for weeks and end up at the same dead end (pun intended).
Supposedly this means it is out of stock, but the band hasn't been removed from the MagicBand display section. Keep trying - I've found better success during the morning (6-11), at the beginning of each hour.
SteveAZee
Well-Known Member
Thanks... I'll give that a try. Are you saying 6am-11am Eastern time?
It baffles me as to why they just don't take the order and 'back order' it like 99% of other online sellers do.
To echo what others have said, yes, this seems to mean that the item was in stock (at least momentarily) but went out of stock before you were able to complete your purchase.
I am sad to say I have spent more time than I care to admit trying to give Disney $10 more of my hard earned money via this "upgrade" promotion. I have tried dozens of times each day for weeks in a vain attempt to get a specific band, to no avail. I've spent hours on the phone with a dozen or so with various customer service reps, trying to find some way to fix this. They all have told me there is nothing they can do, and that I should just keep trying.
This issue also caused a problem with the countdown as to for when I could order a band. You're supposed to have until 16 days out to order and have it shipped to your house. But my countdown said I only had until day 30 before arrival to order, even though I had no order set. After talking to a 3 customer service reps, a Support Team rep, and an Escalation rep, it seems this problem was caused because part of their system thought I had set my order, so it set the auto ship countdown at 30 days out. But the problem was the order never completed, because it went out of stock in between when I customized it and when I attempted to check out. But this information never got back to the other part of the system, leading to the countdown issue.
Yes, I readily admit spending all this time and effort is silly. Yes, I could just get some skins and recreate the official band for even less than $10. But we're talking about principle now, daggummit! I shall now go hang my head in shame.
But seriously, this is yet another unbelievable screw up by Disney's IT folks. This is pretty much ecommerce 101 level stuff. And a very bad customer experience.
It'll all be OK when Amazon buys Disney.
I have been stalking the magicband site for a month now, trying to get the ariel and darth vader bands for my son and I. Honestly I am ready to give up and just buy them at full price at the park when we get there. What park/store would we have the best chance at finding these 2 bands?
I don't live in the US, so I would have to pay shipping. Plus I am an AP, so I will get a discount on merchandise bought at the park.
Wngo905
Well-Known Member
- In the Parks
- No
Ordered and paid for mine (finally got it through!!!) for a trip end of September, they shipped and I received within 10 days or less (can't remember exactly).