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Disney Mix Sticks
- Thread starter dopeylove
- Start date
Ciciwoowoo
Well-Known Member
My neighbor's daughter just got one for her birthday and I loaded it for her. I read the manual and played with it a bit. What trouble are you having?
Sorry, I'm at work
and I was trying to get this post out quickly. To make a long story short it doesn't work. Nothing. Nada. and it's too late to ask for a refund. It's way over 60 days. I bought it as a gift for my son and have never been able to get it to work. I had some guys at work look at it and they can't open it either. It is the Pirates one. My girls have one too and those are fine. I've tried to talk to customer service and support tech and they both said "sorry about your luck, but you're stuck with it." So I just wasted $50 on a piece of nothing.
and I was trying to get this post out quickly. To make a long story short it doesn't work. Nothing. Nada. and it's too late to ask for a refund. It's way over 60 days. I bought it as a gift for my son and have never been able to get it to work. I had some guys at work look at it and they can't open it either. It is the Pirates one. My girls have one too and those are fine. I've tried to talk to customer service and support tech and they both said "sorry about your luck, but you're stuck with it." So I just wasted $50 on a piece of nothing.
tigsmom
Well-Known Member
Sorry, I'm at work
Hindsight is 20/20 so you already know it should have been returned immediately when you saw it didn't work.
Its basically just a flash drive so I doubt there is too much you can do with it and opening it it will not really help much.
Have you tried reformatting it and reloading the software?
No, I don't know how to do that. I am not computer savvy.:brick:
Mecha Figment
New Member
this sort of stuff happens on my ipod shuffle all the time. and sometimes my regular ipod. IF you reformat the drive it should fix the problem. Or it perhaps is frozen up. take a look at the instruction manual for troubleshooting. if that doesn't help.
but I did some internet research and apparently These things aren't very well made and quality control isn't very good on them.
but I did some internet research and apparently These things aren't very well made and quality control isn't very good on them.
tigsmom
Well-Known Member
Plug it in and let it dock, open MY Computer and click on the icon for Disney Mix Stick. Right click on it and an option to reformat should come up. You can then re load the software that came with it.
We use our 2 mix sticks as flash drives to move stuff around now because they are no longer in use for music.
wdwmomof3
Well-Known Member
My both of my daughters have ipods and we have never had this happen.:shrug: The thing I don't like about the mixstick is the way you have load the music. The Ipod is much easier.
tigsmom
Well-Known Member
My daughter's ipod freezes all the time, it seems to happen most when she is clicking thru songs to find the one she wants. The Dell DJ used to freeze all the time too. We have Zen mp3 players and they rarely freeze... can happen to any electronic device.
OneLuckyMom
New Member
I believe the Disney Mix Stick is a USB 2.0 device. If you have an older computer with USB 1.0, it may not recognize the stick automatically, and I've never found any drivers to download to get it recognized manually.
If you do have an older computer, try finding a newer one and plugging it into the USB to see if the computer can find it.
If you do have an older computer, try finding a newer one and plugging it into the USB to see if the computer can find it.
tigsmom
Well-Known Member
Good point, but he has 2 others that work just fine.
OneLuckyMom
New Member
But the OP never explicitly said they used all 3 with the same computer. I was just covering another possibility. I had a problem with my brother with this exact situation - he was swearing about a flash drive that wasn't working, when another he had was - turns out he used the one that was "working" with a newer laptop, but was trying the other with an older desktop....
Memorex has a special support website for their Disney electronics: http://disney.memorexelectronics.com/html/disney.php
Although Disney takes them back only within 60 days, the warranty from Memorex is 90 days - any chance it's still within that timeframe?
I have plug in all 3 at various computer at home and at work. The Raven and the Princess ones work fine. The Pirate one is a dud. I have called Disney Tech Support and they said sorry, but nothing they can do. I sent an email to the above link and am waiting a reply. One of my techs at work tried it and he says that the computer recognizes it but gets an "I/O ERROR" and the red and green light keeps blinking. He can't even try to reformat it because it won't even open up. So that's the latest.
wdwmomof3
Well-Known Member
Well, I guess I was wrong. The Ipods do freeze but I know how to reset it. It only takes a second. I thought they were talking about something else. Sorry.
Craig & Lisa
Active Member
This is the first time I've heard of this. Where can you get one? How big is the memory? And, of course, how much??