Disney Genie/Genie+ On Their Way to Anaheim

[Californian Elitist]

There is so much wrong with this exchange. At the very least: Why would a CM even get in this debate with a guest at all? It's mind boggling.

Ugh. Disney doesn't know why they have super fans. There aren't people spending hours on Six Flags discussion boards or building replicas of Universal in their back yard, ya know? They just don't even understand their own product anymore. The fact that this cast member doesn't even understand her role in creating that product just proves how broken this company is right now.

Exactly. I didn’t want to hear that at all, and to essentially justify the ridiculous wait times when SHE has to deal with them didn’t make much sense to me. That little exchange irritated me, though I was still really happy to be riding one of my favorite rides of all time. But still. As you said, it’s a reflection of what’s wrong with the company at the moment. Add this to the list of why I have no desire to go more than once or twice every other year, if that.

 

[waltography]

When I visited in October, a CM overheard my friend and I talking about how awful Genie+ is while waiting in line for Matterhorn. The CM said she’d rather be waiting in the faster queue than the general queue. We turned to her and said the prices Disney is charging are ridiculous and that there should just be one queue so that everyone waits the same amount of time. Her response was “Disney is a business.”

Her response irked me so much. Girl, we know it’s a business. She missed the entire point.

Tacky. Imagine going to bat over a company paying you minimum wage like that.

 

[Californian Elitist]

Tacky. Imagine going to bat over a company paying you minimum wage like that.

Right??? It’s not just the fans sipping the Mickey Mint Kool-Aid.

 

[DCBaker]

Some upcoming changes to Genie+ - the details in this article from @wdwmagic will also apply to Genie+ at Disneyland.

Improvements coming to Disney Genie+ at Walt Disney World

Improvements coming to Disney Genie+ at Walt Disney World

www.wdwmagic.com

 

[mickEblu]

Some upcoming changes to Genie+ - the details in this article from @wdwmagic will also apply to Genie+ at Disneyland.

Improvements coming to Disney Genie+ at Walt Disney World

Improvements coming to Disney Genie+ at Walt Disney World

www.wdwmagic.com

So basically it’s one less step right? I mean it’s an improvement but it’s not like you couldn’t check what Genie + wait times for other attractions were before deciding to delete your current reservation.

 

[waltography]

So basically it’s one less step right? I mean it’s an improvement but it’s not like you couldn’t check what Genie + wait times for other attractions were before deciding to delete your current reservation.

I think this will also help for those instances where you want to find an earlier reservation for the same attraction; lately, the UX pattern for G+ has been to color the LL box green with your reserved return time, but that means you can't see the most recent return time available.

 

[mickEblu]

I think this will also help for those instances where you want to find an earlier reservation for the same attraction; lately, the UX pattern for G+ has been to color the LL box green with your reserved return time, but that means you can't see the most recent return time available.

Yea I noticed that. That’s a recent change I do not like.

That whole Genie + interface is so non intuitive and poorly designed. I’ve purchased it probably about 8 times now and I still couldn’t tell somebody how to purchase it in park. I think my go to is attempting to book a Genie + attraction just so it can say “you don’t have Genie +” and give you option to purchase.

 

[SuddenStorm]

Yea I noticed that. That’s a recent change I do not like.

That whole Genie + interface is so non intuitive and poorly designed. I’ve purchased it probably about 8 times now and I still couldn’t tell somebody how to purchase it in park. I think my go to is attempting to book a Genie + attraction just so it can say “you don’t have Genie +” and give you option to purchase.

Not to mention- every time you open it it asks you to purchase ILL for Rise.

It's not immediately obvious how to book your next 'Lightning Lane' reservation like it was on Maxpass.

I'm still not sure what the 'Genie' service is supposed to do, or how using it with Genie+ could actually improve your day if you have any knowledge of the park. The fact Disney hasn't advertised that using Genie combined with Genie+ increases rides/day by x amount or something shows it's kinda useless.

 

[DCBaker]

 

[MarvelCharacterNerd]

The problem with overselling genie+ / lightning lane...

 

[Disney Analyst]

Sounds like it also sold out today.

 

[DCBaker]

Genie+ has sold out for the day at the Disneyland.

 

[TP2000]

Genie+ has sold out for the day at the Disneyland.

View attachment 708620

Easter Vacation in full force!

It also looks like the weather has cleared up in SoCal and temps are finally on the rise later this week. I bet Disneyland's non-AstroTurf garden areas look stupendous right now!

 

[DCBaker]

Disney has announced Mickey & Minnie’s Runaway Railway will soon be available on Genie+. The Little Mermaid ~ Ariel’s Undersea Adventure will be available on Genie+ beginning next month.

https://disneyparks.disney.go.com/blog/2023/10/disneyland-resort-announces-limited-time-kids-ticket-offer-plus-8-tips-to-plan-and-save-for-your-next-disneyland-visit/

 

[Wendy Pleakley]

The Little Mermaid is the last remaining ride that almost never has a wait.

It's great to have at least a few high capacity options to do, with minimal wait, when everything is busy. Monsters Inc. used to be like this.

Adding Genie to Mermaid is just not a guest friendly move.

 

[Disney Analyst]

Adding Mermaid is so completely idiotic.

 

[mickEblu]

Adding Mermaid is so completely idiotic.

The one ride you could count on for no wait and some AC. No more.

But I get it from a marketing perspective. The Genie + attractions that cater to young kids are very few. It’s pretty much Small World and Monsters. With that said, 40 inches gets you on nearly everything at DLR. Now whether a 40 inch 4 year old wants to on Space Mountain is another question.

 

[mickEblu]

And MMRR being ILL instead of Genie + was nice to because you could get on 30-40 min standby. That’s done too.

 

[Vegas Disney Fan]

Putting rides with low waits on Genie+ just proves this has nothing to do with making the experience better for the guest, it’s a pure money grab.

We all knew this already, it’s just interesting they aren’t even trying to market it as “for the guest” anymore.

Last year I caved and renewed our passes about 3 months after letting them expire, we’ve only been 3 weekends this year, we won’t be renewing them again. We still love DL but it’s not what it used to be, we used to go every month, with all the negative changes we now find it takes a couple months for the Disney itch to return. Doesn’t make sense to buy an AP if we’re only going 3 or 4 weekends a year.

 

[mickEblu]

Putting rides with low waits on Genie+ just proves this has nothing to do with making the experience better for the guest, it’s a pure money grab.

Which we all knew, it’s just interesting they aren’t even trying to market it as “for the guest” anymore.

Last year I caved and renewed our passes about 3 months after letting them expire, we’ve only been 3 weekends this year, we won’t be renewing them again. We still love DL but it’s not what it used to be, we used to go every month, with all the negative changes we now find it takes a couple months for the Disney itch to return. Doesn’t make sense to buy an AP if we’re only going 3 or 4 weekends a year.

They could have got away with just putting MMMR on Genie +. That might persuade families with young kids that are on the fence about buying Genie +. But TLM? Not a lot of upside there