News Disney CEO Bob Chapek suggests price hikes are coming to the parks thanks to guest demand

Sirwalterraleigh

Premium Member
The park reservation system is key, it is the canary in the coal mine. If the reservation system goes away, that means attendance is down and you can kiss any new rides or the 5th gate goodbye. If it stays, however, I think it will be the trigger that leads to lots of new attractions and possibly a 5th gate.

To understand why it's simply to look at the economics. Right now each park has a sweet spot of attendance that makes them the most money. That number of guests is based on Park capacity (rides, restaurants, shops, etc.). The ONLY way to keep revenue growing is to increase that sweet spot number and you do that with new rides, shops, restaurants, etc.

Although I despise the reservation system, it just may be the catalyst that gets us lots of great new stuff in the parks.
No 5th gate…ever. That’s been known for a long time. The closest thing you’ll see is that goofy theme Hotel at studios that nobody seems to remember…
 

Sirwalterraleigh

Premium Member
But you can’t discount the fact that there are a great number of passionate super fans who pay close attention and know the history, but still “watch the fireworks, ride the rides and are just in wonder of everything.” Those things are not mutually exclusive.
Praetorians?

Yeah…their existence is known. They must fall on the feet of Chapek Augustus I now
 

Cliff

Well-Known Member
But you can’t discount the fact that there are a great number of passionate super fans who pay close attention and know the history, but still “watch the fireworks, ride the rides and are just in wonder of everything.” Those things are not mutually exclusive.
My guess is that for evey one Disney super fan that follows their history closely and studies the smallest details of every attraction?.....there are nine other guests that have no clue of what they are walking past and seeing.

Id say that 95% of the park guests never bothered to read the names in the main street windows and dont know why they are there. 95% just walk right buy oblivious to it all.

I think these are the types of guests that dominate Disney attendance and attraction calculations. These people are the easiest to please and dont require Disney to have a high bar of expectations to jump over. These people are the easiest to "wow" and entertain every day.

So yes....we Disney "snobs" are hard to please but are very much in the minority in terms of the demographics. So....why bend over backwards trying to cater to us when pleasing the hoards of common folks is much easier and WAY cheaper?
 

Phicinfan

Well-Known Member
No 5th gate…ever. That’s been known for a long time. The closest thing you’ll see is that goofy theme Hotel at studios that nobody seems to remember…
You see more resorts that are ride specific - look for an Adventure land resort near MK, Tower of Terror resort near DHS, Austrailia resort near AK after that add and last but certainly not least - Some resort built just outside the World at Epcot.

Yeah, won't happen but...
 

eliza61nyc

Well-Known Member
My guess is that for evey one Disney super fan that follows their history closely and studies the smallest details of every attraction?.....there are nine other guests that have no clue of what they are walking past and seeing.

Id say that 95% of the park guests never bothered to read the names in the main street windows and dont know why they are there. 95% just walk right buy oblivious to it all.

I think these are the types of guests that dominate Disney attendance and attraction calculations. These people are the easiest to please and dont require Disney to have a high bar of expectations to jump over. These people are the easiest to "wow" and entertain every day.

So yes....we Disney "snobs" are hard to please but are very much in the minority in terms of the demographics. So....why bend over backwards trying to cater to us when pleasing the hoards of common folks is much easier and WAY cheaper?
So do you think Disney could survive on the "snobs " alone??

Lol I'm probably firmly somewhere between the common people and the snobs. I couldn't care less if there is Ip in Epcot but I would love to see Disney get back to the great customer service they use to have.

Now catering to the majority of your guest is not inherently a bad thing.

I also wonder how much the different generations play a part. Many people here grew up "everything" Disney. Sunday night TV, family trips etc etc and for many Disney parks were the only game in town. Now its different so there isn't a deep love for all things Disney.
 

dreday3

Well-Known Member
Should be dope, I love that time of year. 25% chance of scorching heat and you might have the odd school district with a late Spring Break, but otherwise that's my preferred week. Our kids' school breaks are occasionally attached to Easter and occasionally one week removed. When it's one week removed we go to WDW, otherwise we're trying to find something to escape the crowds like a cruise or camping.

The only thing is I looked at the comparable dates from last year and everything closes at 9, except AK which closes at 7.
That will be a change for us.
Nothing a nice glass of wine at one of the hotel bars can't handle, but I will miss AK after it gets dark. (or maybe they will add after-hours back at AK! ;) )

Sorry for the interruption, I meant to post this yesterday. :)
 

ChrisM

Well-Known Member
Interesting announcement today by CEO of six flags (are you allowed to put outside links here?) stating they are going to be raising prices across board and move to attract more affluent customers. They are looking to price out discount attendance with people latching on to sales and turning parks into "teenage day cares." Since start of program park spending per captia has increased since last year due to higher ticket prices and more sales of single day tickets.

Was just at Six Flags Great America a few weeks ago, and it was extremely obvious that a good 60-70% of the attendees were small groups (2-4) of teenage girls.

I don't even think most of them were really riding anything - they were just hanging out. May as well have been a mall in the 80's.
 

CaptainAmerica

Premium Member
Was just at Six Flags Great America a few weeks ago, and it was extremely obvious that a good 60-70% of the attendees were small groups (2-4) of teenage girls.

I don't even think most of them were really riding anything - they were just hanging out. May as well have been a mall in the 80's.
This is what I hated the most about Universal CityWalk when I lived in Orlando. It was just a hangout for skanky teenagers. DisneyQuest had a similar problem, but for a slightly younger set. Passes were too cheap, so local parents would dump their children there unsupervised as daycare.
 

DCLcruiser

Well-Known Member
This is what I hated the most about Universal CityWalk when I lived in Orlando. It was just a hangout for skanky teenagers. DisneyQuest had a similar problem, but for a slightly younger set. Passes were too cheap, so local parents would dump their children there unsupervised as daycare.
Isn't Disney Springs the same idea? Open to the public leads to teens and issues (RIP PI).
 

ChrisM

Well-Known Member
This is what I hated the most about Universal CityWalk when I lived in Orlando. It was just a hangout for skanky teenagers. DisneyQuest had a similar problem, but for a slightly younger set. Passes were too cheap, so local parents would dump their children there unsupervised as daycare.

I generally avoid CityWalk unless I'm going to a specific restaurant, as my experience has always been similar. Just not a pleasant vibe for my family (even when it's just been my teen son and I).

The one notable positive over Disney/Universal parks when I visited Six Flags was that I didn't see a single ECV.
 

JMcMahonEsq

Well-Known Member
Was just at Six Flags Great America a few weeks ago, and it was extremely obvious that a good 60-70% of the attendees were small groups (2-4) of teenage girls.

I don't even think most of them were really riding anything - they were just hanging out. May as well have been a mall in the 80's.
Yeah we were up at a baseball tournament at Hershey Park a couple weeks ago and a good majority of the groups we saw were packs of kids running around ride to ride. Not all that Misbehaved to be honest, but way more groups of kids Sans parents in the park. Which is interesting bc we didn’t think anything of letting our 12yr old go around with his friends/teammates, but we wouldn’t think to let him and had siblings/cousins do that at Disney just 2 months earlier.

I think you get a lot of reason for it, price being a big factor, but also those regional parks i for see as being big destination family vacation spots. Your much more likely to grab a group of 5-6 school friends and have parent drive them to six flags for day than you are WDW.
 

Sirwalterraleigh

Premium Member
So do you think Disney could survive on the "snobs " alone??

Lol I'm probably firmly somewhere between the common people and the snobs. I couldn't care less if there is Ip in Epcot but I would love to see Disney get back to the great customer service they use to have.

Now catering to the majority of your guest is not inherently a bad thing.

I also wonder how much the different generations play a part. Many people here grew up "everything" Disney. Sunday night TV, family trips etc etc and for many Disney parks were the only game in town. Now its different so there isn't a deep love for all things Disney.
I see two possibilities for “targets” based on the last 20 years of observations:

They either want…

A. Casual high earning fans that like to spend money just on principle with zero expectations.
B. They really have no specific plan

I’m joking…but not that much. It really just shows the resilience of the name/brand.

Pretty amazing…actually.
 
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Lilofan

Well-Known Member
This is what I hated the most about Universal CityWalk when I lived in Orlando. It was just a hangout for skanky teenagers. DisneyQuest had a similar problem, but for a slightly younger set. Passes were too cheap, so local parents would dump their children there unsupervised as daycare.
A few weeks ago Citywalk enforcing curfew on weekends. No one under 18 allowed at Citywalk unless seeing a movie, accompanied by adult or staying at UO resorts.
 

bhg469

Well-Known Member
Isn't Disney Springs the same idea? Open to the public leads to teens and issues (RIP PI).
Disney springs doesn't have that same problem... Yet.. There were definitely larger groups of younger kids at city walk. I expect them to enforce their new policies. IMO city walk does become stale quicker but they have a couple locations that seem to be on their last legs. I am however looking forward to their take on an escape room.. That sounds like its going the be next level stuff.
 

eliza61nyc

Well-Known Member
I see two possibilities for “targets” based on the last 20 years of observations:

They either want…

A. Casual high earning fans that like to spend money just on principle with zero expectations.
B. The have no plan

I’m joking…but not that much. It really just shows the resilience of the name/brand.

Pretty amazing…actually.
Oh hey I definitely think "A" makes a lot of sense, if only from personal experience.

The first time we went with the minions, we expected it to be a "one and done" trip. We spent crazy money on all the bells and whistles. Lol
Brought 4 mickey ears (everyone lost them by the end of day)
Ate in parks every meal, every day
Ate at least 4 character meals.
Souvenirs and t-shirts

Lol I remember my husband saying to me on the 4th night "uhm E, you realize we're spending 50 dollars a night on desserts".

NO way in heck did we do that after thst first trip 😳
 

Sirwalterraleigh

Premium Member
So there was a shooting incident at a six flags…which are becoming more common in all parts of this “free” County…but I see where it descends too

This is what I hated the most about Universal CityWalk when I lived in Orlando. It was just a hangout for skanky teenagers. DisneyQuest had a similar problem, but for a slightly younger set. Passes were too cheap, so local parents would dump their children there unsupervised as daycare.

A few weeks ago Citywalk enforcing curfew on weekends. No one under 18 allowed at Citywalk unless seeing a movie, accompanied by adult or staying at UO resorts.

UOR is not some type of third world ghetto…nor is WDW a yacht club in Monte Carlo..

They are mass amusement enclaves meant to draw maximum people. As such…some will mill around and do “not bright” things.

No matter how much sycophants will pay for their fake concierge room at the Poly 🌴
 
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DisneyHead123

Well-Known Member
I think an interesting point to remember is that “high” expectations vary quite a bit from person to person. I love Disney, but I am really really not a details person. I suspect I have dyscalculia although such things weren’t diagnosed when I went to school. I can’t remember names, dates, and factoids to save my life and so I’m not super interested in their integration into the parks. I tend to process in a big picture way - what is the overarching impression / visual use of space / emotional vibe / etc. in the parks, on attractions, in restaurants, etc.?

I have a family member, on the other hand, remembers every detail of every kid’s place we’ve ever been, and considers them nearly “ruined” if some small thing that I barely remember is gone. I’ll say “All in all this is a great kid’s museum with a bunch to do!” and she’ll feel more like “It drives me crazy when they let thinks go. They took the interactive sound buttons off the wall because kids kept breaking them and the play garage space is missing a bunch of tools.”

Many parents see “great” as maximally family friendly. Techies love their tech. Ride fans love their rides, foodies their food, etc.

Even in the area of customer service I think there’s some variation. Income divides are becoming an increasingly uncomfortable topic. Sometimes interacting with a cast member on the phone who is clearly trying super hard, followed by a survey about “how they did” makes me feel like I’m talking to someone in a hostage situation. I mean would I rather they were rude? Of course not. But personally I would like more emphasis on happy employees. The idea that I’m spending perhaps shameful amounts of money just to have my “fun time” and I want all the hourly wage employees to cater to my whims as I do so feels morally pretty off. It was different in the old days when the divide between workers and attendees wasn’t as large, but now I’d like to see more emphasis on employee park nights, perks, benefits, positive employee culture, and so on. Many places that charge a premium for their products, like Wegman’s or Whole Foods, try to do this at least to some degree.

Overall I do think the Disney World experience has come a long way since Disney World first opened, spread out across multiple areas. I’m not happy with some of the most recent changes, but overall I think they’ve accomplished a ton.
 

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