Okay, here is my complaint. When I called Disney Reservations to get the Dining plan, they told me just to request it when I checked in at AKL. So, the day came to check in and when I requested the Dining package, they told me I had to request it ahead of time. I told them that I was just following the directions I was given over the phone, but they would not let us participate since we had not reserved the package. I realize it was not the fault of the people checking us in, but we were only doing things they way we were told to do them and we were penalized for it. They said they would check into why we were given the wrong information, on the phone, but that didn't help us on that particular trip. Still had a great trip, but would have liked to have tried out the Dining Package.