"Digital Fastpass" coming to DLR next month

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yookeroo

yookeroo

Well-Known Member
drizgirl said:
I think MM+ was developed to gather data to help Disney do exactly what they have been doing in the parks lately....... adjust staffing according to the advance booking information they get from FP+. They didn't do it as a convenience to their customers, but as a way to lock people into their plans in advance so they can adjust park hours and staffing levels to save as much money as possible.
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Dr. Hans Reinhardt said:
I agree with you except the part about convenience. Years ago I read that Disney's number one customer complaint across the Parks division was long waits for attractions, and from that Fastpass, and ultimately MM+, was born. Maybe I'm naive but I believe guest satisfaction and data collection played big roles in driving the development of MM+.
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Yeah, these goals aren't mutually exclusive.
 
truecoat

truecoat

Well-Known Member
TP2000 said:
That's terrifying. A recent Miceage Update said about as much, but you would think there was someone left who still remembers 2002.

This time, when the same thing happens during Christmastime 2017, they should write it all down on stone tablets and leave them in the TDA lobby for future generations.
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Darkbeer1

Darkbeer1

Well-Known Member
Many Water Parks have had wristbands the work for a FastPass like tech, also for payment, and also tracking children. It wasn't new when Disney introduced them, and Universal's isn't either...

http://waterparkrfid.com/

http://accesso.com/loqueue-overview/q-band/

I remember the original Wet 'n Wild on the Strip in Las Vegas used it. (RFID)

Six Flags Magic Mountain in Valencia has had it for years (q-band)

Aquatica San Diego (SeaWorld) uses it for payment when you register (RFID)

https://seaworldparks.com/en/seawor...exclusive-park-experiences/cashless-wristband
 
Darkbeer1

Darkbeer1

Well-Known Member
OK, IMHO, as far as I know, Universal Studios Hollywood was the first park to have some sort of FstPass. When the park was getting too popular, USH had to make some changes decades ago. The original park had you pay to enter, and then you went straight into a queue to board the Backlot Tram Tour. This was great, since they didn't have to open the Upper Lot and its attractions until hours after the park opened. But the queue was getting too long, so on busy days, they allowed you to wait for the Tram, or were handed a return time for quick boarding.

Another early version was used at Cedar Point. This was kinda strange, as you had to be in a specific spot at 11 AM for selected rides. Those in the queue were give a special hand stamp, using latex paint. It had a code for the ride, and the allotted return time, when you could go to the front of the line. This required standing in line before 11. Also, since each ride had a different location, it pretty much limited you to 2 rides if you planned it out correctly, sometimes only 1. This was clever, because it was the start of the day that is normally the busiest for CP. So you pulled some folks out of the ride queues, for these special return queues, and you spread out the guests.

Q-Bot, the pager like system was introduced in 1998, and used at many different parks,including Dollywood and Six Flags. If you are looking at monetizing the system, Q-Bot did it almost 2 decades ago, as you have to pay to rent the,.
 
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NobodyElse

NobodyElse

Well-Known Member
Darkbeer1 said:
Many Water Parks have had wristbands the work for a FastPass like tech, also for payment, and also tracking children. It wasn't new when Disney introduced them, and Universal's isn't either...

http://waterparkrfid.com/

http://accesso.com/loqueue-overview/q-band/

I remember the original Wet 'n Wild on the Strip in Las Vegas used it. (RFID)

Six Flags Magic Mountain in Valencia has had it for years (q-band)

Aquatica San Diego (SeaWorld) uses it for payment when you register (RFID)

https://seaworldparks.com/en/seawor...exclusive-park-experiences/cashless-wristband
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Even Irvine's Wild Rivers (RIP) had this from a company called SafeTzone. Used for point of sale payments, and rudimentary kid-location.
https://www.cnet.com/news/theme-park-takes-visitors-to-rfid-land/
 
Pam Hates Penguins

Pam Hates Penguins

Well-Known Member
Darkbeer1 said:
Potential problems.

Not everyone has a SmartPhone.

Not all SmartPhones will connect to a 4G type of Network, especially Foreign Tourists.

Unlike WDW, Disneyland and DCA do not offer free WiFi to guests inside the parks.

If Disney did opt for free WiFi, with all the locals, how much access points do they need??? I presume the system would be overloaded quite a bit.

And then when the full system is up and running, I do see the Three Disney owned Hotels get special perks, such as long times in reserving in advance, and maybe more FP to be held at one time.

Do they offer a perk to those tourist buying a three day or longer parkhopper like they currently do with Magic Mornings?

Do you offer a perk to purchasers of more expensive AP's, or make an add-on available for purchase for an enhanced FP experience?

Tjis will be interesting to see, but I doubt they will get it right the first time.
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True. I'm not about all this technology. I prefer a face-to-face interaction or a hand-written sediment sometimes. Gadgets drive me nuts.
 
flynnibus

flynnibus

Premium Member
Darkbeer1 said:
Q-Bot, the pager like system was introduced in 1998, and used at many different parks,including Dollywood and Six Flags. If you are looking at monetizing the system, Q-Bot did it almost 2 decades ago, as you have to pay to rent the,.
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I was referring to monetizing the band itself... as in.. making it something people actually pay to accessorize, get different styles, etc. It's one thing to say 'do you want blue or red?' but to actual get people to pay a premium for a decorative version of the band? Just shows how powerful the pixie dust is :)
 

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