Described attractions are amazing!

rdour@techminds

New Member
Original Poster
Hello all,

I wanted to pass along some info I have not seen posted here ever. This is not a rumor, this is news.

I have had the opportunity to try something new at WDW. I've always hoped this would happen, and now it has. I'm visually impaired, and have very little vision. Not enough to navigate, so I use a cane. I mostly see light and shadow plus color if it is not blended with many other colors.

I was provided a device similar in nature to the hand held captioning and assistive listening device. This version had new software, and at boot you choose "Descriptive audio." The device locks down, with only arrow keys for volume usable. This is good, because otherwise bumping other buttons would result in the need to have the device looked at by a cast member. Once in an attraction with this device, it comes alive with descriptions of the queue and then takes you right through the attraction.

So far a limited number of attractions have the feature. I personally experienced this at Epcot, and totally loved it. I'll describe one experience here in short summary. I plan to write a whole lot more if people show interest.

When entering the Imagination building, the device vibrates to let you know something is about to be described. While waiting in the queue, you hear all about Nigel Channing and Figment as they are in the queue. You then are told that a train approaches, and then you get on the ride. While on the ride itself, descriptions of Figment's actions along with set description are provided. They made the best attempt to avoid talking over characters, but in some cases it was not easily avoided. The audio is very much on time too, synced by infrared with the rest of the soundtracks. It works really well, and adjusts to ride stops and delays.

In words, I can't describe just how big of a game changer this device is for me. In the future, it will have more capability. It becomes available in 2008, I begged and pleaded for the opportunity to test this device for over a year. Also, I have very high tolerances for bugs, as I've tested many products and services over the years. There are things about the service right now that lead me to believe the testing will continue, but in good Disney fashion I won't speak to any elements of bad show. That's for my direct feedback to them.

If you have an interest in such adaptive tech, let me know. I'll try and PM you to discuss my experience. This has been incredible. If most of you reading this don't know, I'm on my first solo trip to WDW. The cast member response has been nothing short of spectacular. They are simply the most helpful cheerful people I've ever met. Even guests are extremely helpful. I have felt a level of acceptance I've never experienced before in a public place. Normally I get talked down to and get this feeling the people offering help are doing it out of pity. Not here, not at all. Here, people are genuinely willing to help. Some just come up to me both cast and guest and want to simply tell me how amazed they are with watching me navigate the parks. I will admit, if you can see, this is really unusual. I'm very happy to be spreading a very positive vibe for other blind people, simply because stereotypes and long existing social conditions have placed us as a group into a very negative light. I see my trip as both an opportunity to spoil myself for the week, and to simply show people that all of this really is possible even if you can't see.

Please, if you see me in the parks over the next few days (til Dec 11) feel free to come up to me and introduce yourself. I have had a blast meeting up with many podcasters I know on this trip. Paul and Patrick from WTTM, and Ray and Cindy from LTAD podcast have been a blast. WDWMagic has been a place to keep my Disney experience going all year round, so anyone who posts here would be awesome to meet. We already have something in common, these parks simply rock!

Ryan
 

brkgnews

Well-Known Member
Good stuff. Now, you just have to figure out a way to get audio of these to us. After all, no Disney collection would be complete without them. :D
 

jakeman

Well-Known Member
This sounds like a great technology to use in the parks. Accomidation appear to have been made for hearing impaired. It is great to see the same being done for the visually impaired.

Is there anything regular guest can do to ensure the implementation of this?
 

krisrunsdisney

New Member
I only wish my mom would be as willing as you are to try new things, even with little to no vision. I am going to tell her about your experiences next time I talk to her. I am sure nothing will change but I like to let her know that limited vision does not mean limited life and aggrevating your kids. Keep trying tnew things! And keep helping Disney (and anyone else you can) to use technology to help visually impared people. I truly do thank you!!!
 

VacationPlanner

New Member
this seems to happen on a daily basis and its my shock and awe of the walt disney company...especially the disney theme park department...once again they show that their customer service is leaps and bounds above everyone else

reading this post made me so happy for the poster because like he said everyone should be able to experience all the magic and wonder that disney has to offer and i cannot wait to hear more on this technology and its advancements
 

Thiger

New Member
Hello all,

I wanted to pass along some info I have not seen posted here ever. This is not a rumor, this is news.

I have had the opportunity to try something new at WDW. I've always hoped this would happen, and now it has. I'm visually impaired, and have very little vision. Not enough to navigate, so I use a cane. I mostly see light and shadow plus color if it is not blended with many other colors.

I was provided a device similar in nature to the hand held captioning and assistive listening device. This version had new software, and at boot you choose "Descriptive audio." The device locks down, with only arrow keys for volume usable. This is good, because otherwise bumping other buttons would result in the need to have the device looked at by a cast member. Once in an attraction with this device, it comes alive with descriptions of the queue and then takes you right through the attraction.

So far a limited number of attractions have the feature. I personally experienced this at Epcot, and totally loved it. I'll describe one experience here in short summary. I plan to write a whole lot more if people show interest.

When entering the Imagination building, the device vibrates to let you know something is about to be described. While waiting in the queue, you hear all about Nigel Channing and Figment as they are in the queue. You then are told that a train approaches, and then you get on the ride. While on the ride itself, descriptions of Figment's actions along with set description are provided. They made the best attempt to avoid talking over characters, but in some cases it was not easily avoided. The audio is very much on time too, synced by infrared with the rest of the soundtracks. It works really well, and adjusts to ride stops and delays.

In words, I can't describe just how big of a game changer this device is for me. In the future, it will have more capability. It becomes available in 2008, I begged and pleaded for the opportunity to test this device for over a year. Also, I have very high tolerances for bugs, as I've tested many products and services over the years. There are things about the service right now that lead me to believe the testing will continue, but in good Disney fashion I won't speak to any elements of bad show. That's for my direct feedback to them.

If you have an interest in such adaptive tech, let me know. I'll try and PM you to discuss my experience. This has been incredible. If most of you reading this don't know, I'm on my first solo trip to WDW. The cast member response has been nothing short of spectacular. They are simply the most helpful cheerful people I've ever met. Even guests are extremely helpful. I have felt a level of acceptance I've never experienced before in a public place. Normally I get talked down to and get this feeling the people offering help are doing it out of pity. Not here, not at all. Here, people are genuinely willing to help. Some just come up to me both cast and guest and want to simply tell me how amazed they are with watching me navigate the parks. I will admit, if you can see, this is really unusual. I'm very happy to be spreading a very positive vibe for other blind people, simply because stereotypes and long existing social conditions have placed us as a group into a very negative light. I see my trip as both an opportunity to spoil myself for the week, and to simply show people that all of this really is possible even if you can't see.

Please, if you see me in the parks over the next few days (til Dec 11) feel free to come up to me and introduce yourself. I have had a blast meeting up with many podcasters I know on this trip. Paul and Patrick from WTTM, and Ray and Cindy from LTAD podcast have been a blast. WDWMagic has been a place to keep my Disney experience going all year round, so anyone who posts here would be awesome to meet. We already have something in common, these parks simply rock!

Ryan

Wow. Disney truly goes above and beyond. We are blessed to live in such a great time.
 

Shaman

Well-Known Member
Great to see Disney taking more steps to ensure that all kinds of people (especially those with certain "disabilities") can enjoy and be a part of the Disney experience like everyone else. I'm happy for you Ryan, hope you continue to have a good time....

:wave:
 

fillerup

Well-Known Member
Ryan - congrats on your experience and congrats to WDW for taking this amazing step.

But mostly - thank you for posting this and making my day and I'm sure the same for many others.

And thank you for being willing to go on living your life so fully with a condition that scares most of the rest of us to death.

I really don't think most people view blind people in a negative light. We see someone with a cane or companion animal and tremble with a "There but for the grace of God go I".

We had dinner with a dear friend last night who's condition sounds very very similar to yours. I can't wait to tell her about this.

Oh - and by all means, please keep this board informed on more of your experiences this week.
 

NewfieFan

Well-Known Member
What a great post! People like you and inventions like that truly amaze me!!! I'm so happy you were able to test it and try it out. Hopefully there's more magic coming your way...
 

rdour@techminds

New Member
Original Poster
OK, its really late, but I need to describe a few more things.

First, I'll try and get something going so all of you can experience this new stuff. I went on imagination tonight and wore the headphones again. Did it twice, once with mics and another with device ran through my recorder. I want to let people know that this tech is key to enjoying an attraction to its fullest. I hope that Soarin', M:S, SSE, Canada, and Mexico get the treatment soon. So far, I got 5, and I was seriously impressed.

I had a nasty experience coming back to my hotel tonight. POP is simply confusing with all of the paths. I ended up at the 50s instead of the 70s, and got caught in some area with a bunch of chairs. Not fun, had to backtrack to the lobby and start over. No idea I did wrong either.

Today I won a dream fast pass. One of my personal dreams was to be able to give away one of those, to brighten someone's day. The reason is simple. I've got a guest assistance pass, and this really defeats the purpose of a dream fast pass. Now, don't think of that guest assistance card as such, because getting around the parks takes a whole lot more time and is a total ----- if you don't have patience. Part of my EMH was spent simply trying to find Club Cool. Now, even though I know its just west of the Fountain of Nations, that didn't matter. SImply, round buildings are difficult to navigate.

Also, the device I described above is the same as the hand held captioning but with different software build installed. They have a screen, not sure if color. They have a diamond button, square, nav section with up down left right and OK, plus the up and down volume buttons. g

The nice part about running the device audio through my recorder was the ability to mix it with my binaural mics. This made the experience transparent, as if I didn't have headphones on. Realtime binaural at great quality with high end in ear monitors will allow for such things.

Oh, and for all of you that think Imagination is going to get a rehab, I doubt it if they would put such effort into something brand new like this.

Ryan
 

Shaman

Well-Known Member
OK, its really late, but I need to describe a few more things.

First, I'll try and get something going so all of you can experience this new stuff. I went on imagination tonight and wore the headphones again. Did it twice, once with mics and another with device ran through my recorder. I want to let people know that this tech is key to enjoying an attraction to its fullest. I hope that Soarin', M:S, SSE, Canada, and Mexico get the treatment soon. So far, I got 5, and I was seriously impressed.

I had a nasty experience coming back to my hotel tonight. POP is simply confusing with all of the paths. I ended up at the 50s instead of the 70s, and got caught in some area with a bunch of chairs. Not fun, had to backtrack to the lobby and start over. No idea I did wrong either.

Today I won a dream fast pass. One of my personal dreams was to be able to give away one of those, to brighten someone's day. The reason is simple. I've got a guest assistance pass, and this really defeats the purpose of a dream fast pass. Now, don't think of that guest assistance card as such, because getting around the parks takes a whole lot more time and is a total ----- if you don't have patience. Part of my EMH was spent simply trying to find Club Cool. Now, even though I know its just west of the Fountain of Nations, that didn't matter. SImply, round buildings are difficult to navigate.

Also, the device I described above is the same as the hand held captioning but with different software build installed. They have a screen, not sure if color. They have a diamond button, square, nav section with up down left right and OK, plus the up and down volume buttons. g

The nice part about running the device audio through my recorder was the ability to mix it with my binaural mics. This made the experience transparent, as if I didn't have headphones on. Realtime binaural at great quality with high end in ear monitors will allow for such things.

Oh, and for all of you that think Imagination is going to get a rehab, I doubt it if they would put such effort into something brand new like this.

Ryan

Does some kind of gps system exist to assist the visually impaired, outside of Disney? I mean it would be great if Disney had something like that at the parks to be used as a park map type of device. Maybe even something they could incorporate into the device you use when you get on the rides? What do they have there now to help you get around and know where everything is?
 

LeeSeeBabe

Active Member
This really sounds just so awesome! It is something that many people far too often take advantage of, and it is great to know that this type of technology is staying up to speed!
 

Figment571

Member
"The era we are living in today is a dream of coming true." -Walt DisneyCouldn't have said it any better. This truly is a great age to live im regardless of other troubles. We have the ability to do amazing things, and soon we will be able to do much more. We are developing technology so the blind can see, the deaf hear, and artificial kidneys. The world is a marvelous place. It's Fun to be free, New Horizons for you and me, a universe teeming with force, and tomorrow's child building a brighter day, for the futureworld is born today.

That is what the spirit of EPCOT is. That is what the spirit of humanity is.
 

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