SamusAranX
Well-Known Member
Not my problem. If you don't have it on hand, then get it sent over or direct me to the location where I can get it today. It's crappy service. I wouldn't take it out on the teller, though. So I feel for you on that.
That too. And I'll ask the same question I asked the bank at the time. What's the point of a certified check if it's not actually certified? A simple phone call should clear it up. "Hey other bank, rowrbazzle has check from you for $5,000. Is it good? It is? Okay, thanks." The procedures aren't doing anything for me - the person whose money it is. But again, I wouldn't take it out on the teller. (Except on a Disney message board, it seems. )
We were allowed to attempt to verify a check, but I would say 80 percent of banks will not verify funds over the phone to you, even if you swear up and down you work for XXX Bank and Trust. In fact, it was corporate's policy that we did not take over the phone requests for verification even for our own certified checks being called in; and I literally knew the tellers at the competitor across the street and couldn't help them!
Certified checks used to be the point, you're right. Fraudsters caught up; and every check via bank looks and feels different, so how do you expect us to be able to tell personally lol. Now cash, yes, you get a "feel" and you know after some experience. in the end, bank's have internal SOA's that employees must adhere to and if we signed off on it, and something bad happened, you [the employee] took the fall (which happened to me; damn near lost my job over it). some amounts you literally couldn't sign off on instant access (talking big checks); that required branch manager approval.
Rather then lose our job, we sent the check off to be processed by proofing, and if there was a problem, then we prevented fraud and saved you headaches. And deposits turn around really quick now, overnight on business days for most checks.
And no its not your problem, nor is it the bank's; there is only so much printed cash, thats not a bank thing, that's a cash flow/US mint/regulatory thing. Let's say a bank gets 100k on its weekly shipment. That's forecasted via computers and within regulatory limits for cash orders; with a built in buffer. So if you come in asking to cash a 30k check, and we run out of money (and yes, it's happened to me, at least we got low and had to even refuse 10k checks), then it's another customer or business saying the "it's my money why can't i get it". So no matter what, someone gets screwed in that scenario. Instead, be patient, we special order it for you, and you have it within 48 hours. If you feel comfortable enough walking out of the bank with that much cash
Sheesh, I don't even work there anymore, why am I still defensive