Nansafan
Active Member
12/26/02, we had arrived in the afternoon, headed to Epcot, our usual first stop. That night, MK was open until midnight so when Epcot was nearing closing time, we hightailed it to the MK. We love the JC at night so we decided to ride at about 11:30 or so. We were the only 6 on the boat. Lenora started the tour and after a few minutes, she realized we all could do the spiel as well as she. She offered us the opportunity to steer the boat. She then pointed out some hidden mickey's along the way. When we reached the dock, another family got on, we stayed for another ride and the other family got a chance to steer the boat too. When we returned home, I posted on this site and received information from a fellow board member about who to contact to write a recognition note. Two pages later, I sent off my letter extolling the great experience we had with Lenora. I really have to be treated terribly before I'll complain, but I ALWAYS will call/write/email etc. when I feel I've been treated well.