I've been a DVC member since 2010 and have stayed in several DVC resorts over the last five years. One thing that has always been a huge plus over value resorts is that you have a coffee maker at deluxe resorts (or just DVC? I'm not sure). I'm fairly confident we've always had at least a couple packs of coffee in our room when we arrived and I've always just asked for extra once we've used it. I've never had a problem getting additional packs of coffee. After all, if I'm staying for four days, why would I only use one pack of coffee?
I checked into Saratoga Springs on Sunday and there was only one regular coffee pack, one decaf, and four creamer packs. I used the regular coffee yesterday. I called housekeeping today to ask about getting more and they informed me that each time I got more coffee it would be $3 and I would receive a pack of regular, decaf, and creamer/sugar. Um... This is the dumbest thing I've ever heard. First of all, I don't need more creamer and decaf. I just need coffee. For $3 I could just go buy a cup of coffee.
When did this start? Or has it always been this way and I've been lucky until now?
I checked into Saratoga Springs on Sunday and there was only one regular coffee pack, one decaf, and four creamer packs. I used the regular coffee yesterday. I called housekeeping today to ask about getting more and they informed me that each time I got more coffee it would be $3 and I would receive a pack of regular, decaf, and creamer/sugar. Um... This is the dumbest thing I've ever heard. First of all, I don't need more creamer and decaf. I just need coffee. For $3 I could just go buy a cup of coffee.
When did this start? Or has it always been this way and I've been lucky until now?