We were just there last week. It is a big deal for the little ones. You show your card and they take you through a curtain to a room where you meet a min of 2 characters and a max of 5. Last year we had Minnie and Donald. This year we had Minnie, Mickey and Goofy in the new Blue and Silver outfits. We had almost a full hour (its not always that long there was just no one online) with the characters all by ourselves. There is a photopass photographer in there and they took about 55 pics! You do get a coupon for 1 free 5x7 which must be used on 1 of the pictures taken in there. My son had a blast!