I wonder how much of that has to do with the fact it is a buffet. I think that all of the character buffets are just mass confusion because of everyone getting up and down.
People miss characters because they are up getting food, and this also makes the walkways that the characters must go through to get from table to table crowded. Everytime I have eaten there I see characters bumping into people.
Chef Mickey's seems to be a bit better in this regard, maybe becasue of the way the tables are laid out. I still do not enjoy being there, but I like it better than Crystal Palace.
In my opinion, I think all character meals should be non-buffet. It is just so much easier for the characters to move around, and much more relaxing for diners. Just my opinion.:shrug:
This is why I am so upset over two non-buffet character meals being canceled.