cancellation policy

Rob562

Well-Known Member
What do you mean by "move"? Move hotels? Move dates?

If you change the dates of your stay, the cancellation/refund policy should change to equal the new dates.

If you move hotels, it should stay the same as before.


-Rob
 
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Monty

Brilliant...and Canadian
In the Parks
No
Generlly any changes made that are revenue neutral or cost more, Disney will waive any associated fees. Moving from Deluxe to Value they might charge you the cancellation fee if you've past the 45-day mark.
 
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skyhawk8519

Member
Today I switched from the 4/3 deal to the 40% off deal. The 4/3 deal at the poly was 2595, and the 40% deal they just offered was 2372. EVERYTHING stayed the same, but they charged me a $50 change fee and a $15 late change fee. $65 to stay in the same room, same view, same hotel, same tickets, etc. Still netted $158 in the change, but there was no "waiving" of fees here :-D

Incidentally, were arriving on the 17th of Jan, so it was within the 14 day limit. No biggie though, Im happy to get 158 refunded!
 
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Master Yoda

Pro Star Wars geek.
Premium Member
Today I switched from the 4/3 deal to the 40% off deal. The 4/3 deal at the poly was 2595, and the 40% deal they just offered was 2372. EVERYTHING stayed the same, but they charged me a $50 change fee and a $15 late change fee. $65 to stay in the same room, same view, same hotel, same tickets, etc. Still netted $158 in the change, but there was no "waiving" of fees here :-D

Incidentally, were arriving on the 17th of Jan, so it was within the 14 day limit. No biggie though, Im happy to get 158 refunded!
Yours was a lateral move inside of 45 days so they are less likely to wave the fees. Had you upgraded to from a value or a moderate or upgraded to club level at the Poly they would have typically waived them. Also had you been outside of 45 days there would have been no fees regardless of which way you went.
 
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Monty

Brilliant...and Canadian
In the Parks
No
Yours was a lateral move inside of 45 days so they are less likely to wave the fees. Had you upgraded to from a value or a moderate or upgraded to club level at the Poly they would have typically waived them. Also had you been outside of 45 days there would have been no fees regardless of which way you went.
Yes, as I said... If it's revenue neutral or costs more they'll waive the fees. If they lose money, you pay the fees.
 
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