With Disney the thing that will keep them popular is their customer service. They honestly have the nicest employees and best customer service of any place you can go. This is also true for Disney World. The customer service and cleanliness make the parks stand out from their competition.So true. Electronic Arts has taken that sort of stance, although worse, and it's finally catching up to them to the tune of millions upon millions of lost capital / sales. It did take years for people to realize the company's Bullhunky. I like to think that this is what happens when corporate puts agendas & the almighty dollar over quality and creativity, originality (SWL excluded but it still carries a major IP).
I used to think Maxis and Dice were too amazing to fail. LOL