Hello!
Over the past year, i have posted a few times about the Disney quality going down.
I just got back from the World, and must say, hooray for Disney.:sohappy:
I had not one complain.
Let me tell you a few things that made my stay more enjoyable.
1.) I always stay at the Contemporary, but I tagged a long with some friends this time, and stayed in their room (BEST WESTERN LAKE BUENA VISTA
) YUCK!
Anyway,
I HAD to take my trip to the Contemporary, so I went on SATURDAY NIGHT and parked valet. ( It was raining) I was there for like 2 hours. Went to some stores, played some video games. You know, the usual. And then, I went to give the VALET my ticket. He told me okay, $6.00, and then said actually, its on us tonight. SOMETHING SO SMALL, YET MADE ME SO HAPPY
2.) I went to Downtown Disney, and I was looking at some posters to buy (the replicas of the ones that are at the enterance of the magic kingdom) to add to my collection. Well, I told the person at the register which one I wanted, and they didnt have one of them. I said, "okay, thank you". I walked away. Well 10 minutes later the cast member, went to go find me, and told me that she had located a few somewhere (who knowes where), and that it would be delivered to my hotel for me!
You know, nothing to big, but it made me feel good that someone put effort into making a customer happy. I did not show any frustration when she told me that they were out, so out of her own will she located one for me, and had it taken to my hotel. That was really nice.
3.) I rented a boat at Downtown Disney. ( a tradition on our last day). So I went out for an hour, and when i came back, the cast member said "so how was it?" I said GREAT, except it was so hot, and my boat for some reason was really slow compared to the other ones. He told me "NO PROBLEM, do you want a refund or another boat ride"
Now THATS CUSTOMER SERVICE!
Disney if you are reading this (they probably are) KEEP UP THE GOOD WORK!
:sohappy:
Over the past year, i have posted a few times about the Disney quality going down.
I just got back from the World, and must say, hooray for Disney.:sohappy:
I had not one complain.
Let me tell you a few things that made my stay more enjoyable.
1.) I always stay at the Contemporary, but I tagged a long with some friends this time, and stayed in their room (BEST WESTERN LAKE BUENA VISTA
) YUCK!Anyway,
I HAD to take my trip to the Contemporary, so I went on SATURDAY NIGHT and parked valet. ( It was raining) I was there for like 2 hours. Went to some stores, played some video games. You know, the usual. And then, I went to give the VALET my ticket. He told me okay, $6.00, and then said actually, its on us tonight. SOMETHING SO SMALL, YET MADE ME SO HAPPY
2.) I went to Downtown Disney, and I was looking at some posters to buy (the replicas of the ones that are at the enterance of the magic kingdom) to add to my collection. Well, I told the person at the register which one I wanted, and they didnt have one of them. I said, "okay, thank you". I walked away. Well 10 minutes later the cast member, went to go find me, and told me that she had located a few somewhere (who knowes where), and that it would be delivered to my hotel for me!
You know, nothing to big, but it made me feel good that someone put effort into making a customer happy. I did not show any frustration when she told me that they were out, so out of her own will she located one for me, and had it taken to my hotel. That was really nice.
3.) I rented a boat at Downtown Disney. ( a tradition on our last day). So I went out for an hour, and when i came back, the cast member said "so how was it?" I said GREAT, except it was so hot, and my boat for some reason was really slow compared to the other ones. He told me "NO PROBLEM, do you want a refund or another boat ride"
Now THATS CUSTOMER SERVICE!
Disney if you are reading this (they probably are) KEEP UP THE GOOD WORK!
:sohappy:
