We were in WDW from 12/8-12/16. The monorail was down A LOT - sometimes for many hours. We had MVMCP that Tues and it took us 2 hrs just to get to MK - not enough busses, etc. The MR elevator at Contemporary was broken so that guests had to be bussed to MK. At one point during the week, Small World, LM, Carousel, Toy Story and TT were all down in the span of a few hours. I was a little disappointed with our trip in that respect. It seems like the upkeep is not what it should be. The upside, though, was that we practically walked on every ride (when they were working) until the Saturday we left. Still a geat time, but a little disheartening.
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Beware of upcoming trips - monorail and MANY, MANY rides were down
- Thread starter sydneymorganmom
- Start date
Litum&Hyde
New Member
I'm sorry to hear that you had some rough moments. Did you speak to any CMs at the Contemporary or MK? If so, what was their reaction? (15 yrs ago I would not have even asked about a CM response to a guest complaint, because the accepted customer service level was a bit ummm different)
They used to be very accomodating...now not so much. I think they are used to getting complaints and don't care as much anymore. The one thing that really bugs me is that it's becoming par for the course. We didn't bother to say anything because plenty of others were and din't get anywhere. They are now taught to just appease you to get you to go away.
mouse_luv
Well-Known Member
4 Rides over a week being down in 4 parks isn't really that big of a deal. The Monorails have been known to go down and were reported to be having power problems for like what the last few weeks, so I dont really understand what the problem is here. There is more than one way to get to the MK from the CR, the best one being called walking. I did this in 100+ degree heat during busy time in AUGUST in a thunderstorm. I didn't really make a big deal out of it. It is what it is. You did on the other hand have the ability to walk on practically every ride, which many of us don't get the opportunity to do. I would just consider myself lucky for the things that did go well and move on. I mean, I'm sorry to hear it happened, but it is what it is. 
Not 4 rides over a week, all at the same time. That was just one example. There were many rides that were down at the same time, numerous times.
And, with the amount of money I pay to stay at a deluxe resort, I don't want to walk for an hour or wait for a bus for an hour with a 2 yo and 4 yo.
And, with the amount of money I pay to stay at a deluxe resort, I don't want to walk for an hour or wait for a bus for an hour with a 2 yo and 4 yo.
Lil Fort
Well-Known Member
Next time you might want to walk. It is much quicker than waiting for the bus, or even the monorail on some days for that matter. I just mapped it out on Google Maps and the distance from the Contemporary to the MK on the walking path is .4 miles, with .1 miles of that being the distance from the bus stop to the front gate. The estimated walking time is eight minutes.
We stayed at GF. I was just talking about the fact that those staying at the Cont. were also upset about not having the MR to use.
mouse_luv
Well-Known Member
That's the point I was making it was a few rides over a course of a few hours. Big deal. And I pay to stay at MK area deluxe resorts too and have no problem walking, it doesn't take an hour. It takes maybe 10 mins if that. Oh and there are boats/ferries you can take. So you had more than a few options.
ddbowdoin
Well-Known Member
People are lazy man...
ariel90
Active Member
Yeah even with on crutches it should be quicker than an hour. And it's much prettier outside at Disney than in a confined space
We were staying at the GF. It's definitely not a 2 minute walk, esp. with a 2 and 4 y.o. who just want to get to MK.
Disneyhead'71
Well-Known Member
Doesn't the fact that to OP paid for those services by ponying up the ridiculously high rates at the deluxes make a difference to any of you guys? You guys are really OK with rack rates over $600/night for monorail resorts that now have limited and sometime no monorail service?
I am just glad that Disney hasn't warped by brain so much that that is acceptable to me.
I am just glad that Disney hasn't warped by brain so much that that is acceptable to me.
luv
Well-Known Member
I'm sorry you had such a rough time with certain aspects of your trip. Leaving the MK, especially at closing, is always a big pain in the butt.
But that many rides being down on one day is a lot! Too many, IMO. Disney needs to step it up on keeping the rides working.
Hope you had some fun, too!!
But that many rides being down on one day is a lot! Too many, IMO. Disney needs to step it up on keeping the rides working.
Hope you had some fun, too!!
mouse_luv
Well-Known Member
No one ever said it was acceptable. But all of us pay just about the same and don't have to come on a message board whining about the fact that oops the monorail broke down and wahhh I have 2 kids. So do the rest of us. But we don't complain about it. The monorails were not down the whole time she was there and I'm pretty sure it wasn't EVERY line of monorails that was down. And as far as the whiny kids are concerned. Kids are kids...that would be the perfect time to teach them that not everything can go your way and to learn patience. The entitlement is what blows my mind. And no where on this thread did ANYONE say it takes 2mins to walk to the MK from the GF. It takes ten mins at that. And heck if she wanted to she could have taken a special GF ferry across to the MK and wouldve been on her way, or taken something from the TTC (ferry) or poss monorail if the express line wasnt down. So I don't see the problem here other than someone wanting to complain. I'd hate to see what would happen if she was caught there during a hurricane.
The Empress Lilly
Well-Known Member
You can't really walk form the GF to the MK, it's too far. With the monorail down (singular, there's only one monorail line connecting the GF with the MK), the low capacity of the boats mean these cease being a viable alternative too, they can't handle the crowds. It's buses or taxis. Only to find that once one does make it into the parks too many rides are down - this despite having had to buy a hard ticket on top of general park admission because actual Christmas festivities are considered a private event.
Oh well, if I had paid $600 a night at the GF, I would've just stayed put and sat outside to enjoy the marvellous pocorn lights on the flagship hotel.
Oh well, if I had paid $600 a night at the GF, I would've just stayed put and sat outside to enjoy the marvellous pocorn lights on the flagship hotel.
copcarguyp71
Well-Known Member
An Hour walk seems a bit of an exaggeration however not everyone is in the same physical shape. I do think these issues are part of a systemic problem that is growing and because it is happening slowly we are growing accustomed to it like a tree growing around barbed wire instead of being upset. The mothership will however not really care until the park revenues drop due to attendance or if DVC units go unsold neither of which will be happening anytime soon I fear.
mouse_luv
Well-Known Member
Actually you cant walk from the GF to the MK b/c the walkway isnt completed where they dock the water parade floats. What was meant in walking was to go to the TTC, hence my stating being able to take the MK monorail from there if the line wasnt down or the MK ferry. But at that rate, the point was also they would have been just better off getting the bus from the GF to the MK or walking to the poly and getting the bus from there. And those options CAN be done in ten to fifteen mins which is way better than 2 hours.
I don't understand why I can't be upset about it. I have written letters to Disney in previous years about the same sort of circumstances and I always get a nice, apologetic response, but until people stop accepting it there will be no change.
We pay to stay on the monorail so that we don't have to worry about alternate modes of transportation but we found ourselves doing that a lot this time around.
We pay to stay on the monorail so that we don't have to worry about alternate modes of transportation but we found ourselves doing that a lot this time around.