MK Cars-Themed Attractions at Magic Kingdom

[Chi84]

Again, you are jumping at the idea that people hate mobile ordering for saying it doesn't add capacity. They are not the same. I can sit here and say it works well for some people and not for others, and it's fine as an option.

BUT, funny enough, you are getting to the idea most are saying. There should not be 30 minute waits for QS, there should be enough places around the park with enough people working that this is never the case. There are not enough QS (or food places in general) for a park the size of MK.

I don’t know. If you visit other threads posters are saying Disney is lying about attendance and the place is a ghost town. Why would they add dining capacity at this point?

 

[celluloid]

I don’t know. If you visit other threads posters are saying Disney is lying about attendance and the place is a ghost town. Why would they add dining capacity at this point?

Because guest spending and attendance are not mutually exclusive.
You want people there spending more. So you make it so you make more avalible to ones there rather than harder to get.

There is less care than how long it takes you to get what you paid for, than offering and making it easier to habe you commit to buying it.

 

[Chi84]

Because guest spending and attendance are not mutually exclusive.
You want people there spending more. So you make it so you make more avalible to ones there rather than harder to get.

But if there are so few guests shouldn’t they fit comfortably within the current capacity?

 

[celluloid]

But if there are so few guests shouldn’t they fit comfortably within the current capacity?

Their willingness to buy is not the same as fitting. Commitment of sale is not dependent on just physical space. Not mutually exclusive.
Mobile ordering purchased gets another way to make the sale for those not physically there and those who like to order via that medium.

I personally dont like it most times and if it is treated as required it is definitely a fail. But it is easily explained with marketing and consumerism separate from attendance.

 

[lazyboy97o]

As can be seen from the posts above there are situations that call for - or people who prefer - ordering at a register. Disney is accommodating them.

If mobile ordering did not offer any advantage to either Disney or the guests, then they would and should have kept ordering at registers only.

Nobody said there were no advantages, just that it didn’t increase capacity. There are clear advantages in things like staffing.

But if there are so few guests shouldn’t they fit comfortably within the current capacity?

No, because a recent downturn in visitation is still several thousand more people per day than were visiting in 1993 (the last year before the massive Adventureland Verandah was shuttered and since followed by the Tomorrowland Terrace along with other smaller venues). Visitation can be down over recent years without being at all time lows.

 

[Chi84]

Their willingness to buy is not the same as fitting. Commitment of sale is not dependent on just physical space. Not mutually exclusive.
Mobile ordering purchased gets another way to make the sale for those nkt physically there and those who like to order via that medium.

So Disney does not need more dining capacity because people are committed to buying and don’t care if they fit?

I do agree with the statement that people like mobile ordering.

 

[celluloid]

So Disney does not need more dining capacity because people are committed to buying and don’t care if they fit?

I do agree with the statement that people like mobile ordering.

Disney, a company, wants as many ways to take the money as people are willing to commit to, and will provide multiple ways utilizing tech so they dont have to walk into the doors of a venue to spend their money.

 

[Chi84]

Nobody said there were no advantages, just that it didn’t increase capacity. There are clear advantages in things like staffing.

It also makes for less crowded dining areas and a more pleasant experience.

 

[Chi84]

Disney, a company, wants as many ways to take the money as people are willing to commit to, and will provide multiple ways utilizing tech so they dont have to walk into the doors of a venue to spend their money.

But they’re still spending money at a specific venue and have to be accommodated at that venue.

They’re not eating virtually.

 

[EricsBiscuit]

No. Not when Mobile Order counter wait is longer than the register wait. When that happens, Mobile Order is not the most efficient thing you can do in the parks.

That’s why it’s best to eat an early or a late lunch, same with dinner. Wait times dip as guests eat lunch at peak times. I always try to avoid the major counter service restaurants at lunch time.

 

[lazyboy97o]

It also makes for less crowded dining areas and a more pleasant experience.

Without adequate capacity, mobile ordering on its own makes dining areas worse because people sit first without any awareness of their place in line. This is why Disney restricts access only to ready orders when they operate a venue as mobile ordering only. The improvements to seating access come from operational and design changes that limit access that do not require the use of mobile ordering to be implemented.

 

[Disney Analyst]

I had zero issues with Mobile ordering everything last summer at Disneyland. Even easily changed times when an earlier slot opened up.

 

[Chi84]

Without adequate capacity, mobile ordering on its own makes dining areas worse because people sit first without any awareness of their place in line. This is why Disney restricts access only to ready orders when they operate a venue as mobile ordering only. The improvements to seating access come from operational and design changes that limit access that do not require the use of mobile ordering to be implemented.

The operational change is that when people are called and sit, that is their place in line. Their food is ready to pick up and eat. They are not saving a table for 30 minutes while a family member is waiting to order.

This is an ancillary benefit of mobile ordering, not its essence. Disney can gatekeep the registers and force the whole party to enter the dining area together after ordering but that is less popular than ordering elsewhere, picking your time and doing something other than waiting in line to order.

 

[LSLS]

It also makes for less crowded dining areas and a more pleasant experience.

Less crowding from when compared to when? The problem with your argument here is that based on the latest attendance figures we have, you need to compare finding seating now to finding seating in 2012. There were almost 9,000 people on average every day in 2019 compared to 2023. That's a lot of extra people trying to find lunch at MK between 11 and 1, with like 4 places to do it at. It's possible mobile ordering helped. But it's also very possible there are just less people than what you remember from years ago.

 

[Chi84]

Less crowding from when compared to when? The problem with your argument here is that based on the latest attendance figures we have, you need to compare finding seating now to finding seating in 2012. There were almost 9,000 people on average every day in 2019 compared to 2023. That's a lot of extra people trying to find lunch at MK between 11 and 1, with like 4 places to do it at. It's possible mobile ordering helped. But it's also very possible there are just less people than what you remember from years ago.

No that’s not my argument. I think the place is plenty crowded. I was referring to other posters in different threads.

It does sound pretty absurd, I admit.

 

[Bocabear]

When we were there last month, the restaurants were all mobbed, reservations were difficult to get, and QS restaurants were packed... Also wait times for rides were very long... If there are fewer, you could never prove that by my experience...
We did used to have Tomorrowland Terrace, and a few other places to help balance out restaurant crowds....but not anymore... We are just starting to feel like going to WDW is becoming a lot less fun... Too much planning, too many people, lines are more than double what we used to experience back in the early to mid 2000s...and somehow it feels like the more they build, the more they close, leaving the place always feeling unpleasantly mobbed.

 

[AidenRodriguez731]

Just observe what happens when venues are mobile ordering only. There is typically a crowd of people milling about outside waiting for their order to be ready so they can be allowed inside.

But the big question is should a theme park visit have to be something that everyone has to rather meticulously plan out in order to enjoy? We’re the guest. Why is the onus on us to know the optimal way to order a meal? Shouldn’t the capacity just be readily available whether it is a restaurant or attractions? Exploration can be a rich port of themed experience but it is one that too many theme parks try to thwart.

Meticulously planned? Come on. I was just at the parks, I saw there was a longer wait to something I really wanted, I know the nearby M.I.L.F is gonna take about 20-30 minutes which allows me to get back within the window. That's not really planning, just common sense.

 

[AidenRodriguez731]

When we were there last month, the restaurants were all mobbed, reservations were difficult to get, and QS restaurants were packed... Also wait times for rides were very long... If there are fewer, you could never prove that by my experience...
We did used to have Tomorrowland Terrace, and a few other places to help balance out restaurant crowds....but not anymore... We are just starting to feel like going to WDW is becoming a lot less fun... Too much planning, too many people, lines are more than double what we used to experience back in the early to mid 2000s...and somehow it feels like the more they build, the more they close, leaving the place always feeling unpleasantly mobbed.

Only planning I really did on my days was LL and what attraction I would rope drop. Everything else was just doing what I wanted at the time/finding room for other stuff.

I got through every single ride at HS, every ride at AK (plus a few of them 2-3x because I ropedropped), every ride except Mission Space at Epcot because I don't like Mission Space, and every ride but the flat rides + Winnie the Pooh at MK because they weren't a priority. It isn't some major planning thing. I ate snacks at almost every land in the park with a lunch at Peco's and dinner at Caseys.

 

[TheMaxRebo]

I don't think you understand what a Quick Serve is. It's like MacDonalds. You don't make reservations. You don't pull out your phone when you're a half-hour away from the restaurant you want to go to perfectly time your arrival at some future point.

If I want a burger in EPCOT, I'm going to Connections. I'm not going to see that Mobile Ordering is 30 minutes behind and then switch to the sandwich and salad place at The Land. I want a burger. I show up at Connections. I check out the physical line and what the Mobile Order says and choose what's likely to be the quickest.

I know how to feed myself. I know it may take a bit of a wait to get the food I want. I know my options and I make the best choice for me.

But good for you that you'll eat at the least popular food venues because they have no lines.

I wonder what Quick Serve will be near Piston Peak (<< me being on topic!!)

In general, sure ... But if I knew we I want lunch at a popular place, say Woody's, I will definitely get that mobile order in by 10am for pickup at 12:30 rather than wait on line

 

[LSLS]

No that’s not my argument. I think the place is plenty crowded. I was referring to other posters in different threads.

It does sound pretty absurd, I admit.

You have said multiple times mobile ordering has resulted in it being easier to find seats, including when you quoted Lazyboy who was talking about less dining capacity. My question is what are you comparing it being easier to find a seat to? I'm just not convinced that mobile ordering is the reason (or at least the main reason) it's been easier finding seats.