MK Cars-Themed Attractions at Magic Kingdom

[EagleScout610]

Surprised they didn't tape a few of these back up with the coming soon part taped over:

 

[Raineman]

So....about the Cars attractions in the Magic Kingdom...are there going to be mobile ordering at the Carsland Filling Station?

It's ironic that some of the people that are always complaining when the thread moves off of the Cars topic, have no problem with moving off-topic when they are involved in it.

 

[Chi84]

It's ironic that some of the people that are always complaining when the thread moves off of the Cars topic, have no problem with moving off-topic when they are involved in it.

It’s called giving up

 

[MisterPenguin]

That's someone not using mobile ordering right. Mobile ordering is best for when you're not actually at the restaurant yet but you're hungry and want something. If a register has such a short line and you're already there, why would you pull out your phone to go look for the options, see the time, and then still proceed with the order?

I don't think you understand what a Quick Serve is. It's like MacDonalds. You don't make reservations. You don't pull out your phone when you're a half-hour away from the restaurant you want to go to perfectly time your arrival at some future point.

If I want a burger in EPCOT, I'm going to Connections. I'm not going to see that Mobile Ordering is 30 minutes behind and then switch to the sandwich and salad place at The Land. I want a burger. I show up at Connections. I check out the physical line and what the Mobile Order says and choose what's likely to be the quickest.

I know how to feed myself. I know it may take a bit of a wait to get the food I want. I know my options and I make the best choice for me.

But good for you that you'll eat at the least popular food venues because they have no lines.

I wonder what Quick Serve will be near Piston Peak (<< me being on topic!!)

 

[lazyboy97o]

My only question is... is the kitchen the primary constraint on non-mobile order restaurants? If the kitchen can take 500 people per hour... but the registers average 450 people per hour... Mobile order would add capacity.

Yes, because as you note, if order processing capacity is insufficient it can be increased by adding registers, either physical or virtual. Even with physical registers the work required to add them or reconfigure a space for more is significantly easier than expanding and/or reconfiguring a kitchen.

 

[Chi84]

Mobile ordering is one of the simplest and most efficient things you can do in the parks. No wonder people can’t figure out the LLs.

 

[James Alucobond]

You don't pull out your phone when you're a half-hour away from the restaurant you want to go to perfectly time your arrival at some future point.

Wait … I mean, I get that this is not normal out-of-the-parks behavior, but are people not doing exactly this in the parks? If you’re going to use mobile ordering and are a 10-minute walk or more away from your food destination after exiting a ride (which feels pretty normal), you may as well take 30 seconds to check the app to see if your arrival window more or less aligns with the mobile ordering backlog.

 

[MisterPenguin]

Wait … I mean, I get that this is not normal out-of-the-parks behavior, but are people not doing exactly this in the parks? If you’re going to use mobile ordering and are a 10-minute walk or more away from your food destination after exiting a ride (which feels pretty normal), you may as well take 30 seconds to check the app to see if your arrival window more or less aligns with the mobile ordering backlog.

Sure, 10 minutes away.

But mobile ordering at Connections can be 30 minutes wait, or longer at peak times. When that happens, the register is always faster.

If you're 10 minutes away from Connections and it shows you a 40 minute wait, but you really want a burger... what do you do? Put in the order or go there to see the situation?

 

[MisterPenguin]

Mobile ordering is one of the simplest and most efficient things you can do in the parks. No wonder people can’t figure out the LLs.

No. Not when Mobile Order counter wait is longer than the register wait. When that happens, Mobile Order is not the most efficient thing you can do in the parks.

 

[LSLS]

Mobile ordering is one of the simplest and most efficient things you can do in the parks. No wonder people can’t figure out the LLs.

Sure it's easy to do. Assuming you know the parks, you know exactly what you want, where you want it from, and have planned in advance to get it. I don't mind mobile ordering at the resorts to be honest. It's way more of a pain in the parks when we are walking, and the kids smell something and start saying they are hungry. "Here, lets get my phone out, stop and sit for a while, and we can spend 5 minutes deciding what we all want in all the menus. Then we can eat in 20-30 minutes."

Let me also state I don't hate it, nor do I think it has no value in it. BUT, the ENTIRE point was that it has not increased capacity. I don't have insider knowledge, but I'd be willing to bet that when the QS places were designed, they knew what capacity the kitchen could serve, and built the number of registers to coincide with it. Mobile ordering wasn't some great plan to increase the capacity of the food in the park, it was designed so they could have less people being paid to work registers.

 

[James Alucobond]

Sure, 10 minutes away.

But mobile ordering at Connections can be 30 minutes wait, or longer at peak times. When that happens, the register is always faster.

If you're 10 minutes away from Connections and it shows you a 40 minute wait, but you really want a burger... what do you do? Put in the order or go there to see the situation?

In my experience, you always stand at the counter for 10 minutes minimum after getting through the register anyway while waiting for your order to be prepared, and that’s not accounting for the seemingly endless supply of people who will inevitably be in front of you staring at the menu screen like it’s an alien cryptogram, paralyzed by indecision. But yes, you do just have to make a call without all the context you might like when things sit in the 30-40 minute range, but it’s still more options and more information than you would otherwise have.

 

[Chi84]

No. Not when Mobile Order counter wait is longer than the register wait. When that happens, Mobile Order is not the most efficient thing you can do in the parks.

I’ve never experienced that in all the years we’ve used it. We get the group together, sit in a comfortable spot (yes they exist) and figure out where, what and when we want to eat.

I’m sure there are people who visit much more often and at busier times so I’m not doubting it.

 

[Chi84]

Sure it's easy to do. Assuming you know the parks, you know exactly what you want, where you want it from, and have planned in advance to get it. I don't mind mobile ordering at the resorts to be honest. It's way more of a pain in the parks when we are walking, and the kids smell something and start saying they are hungry. "Here, lets get my phone out, stop and sit for a while, and we can spend 5 minutes deciding what we all want in all the menus. Then we can eat in 20-30 minutes."

Let me also state I don't hate it, nor do I think it has no value in it. BUT, the ENTIRE point was that it has not increased capacity. I don't have insider knowledge, but I'd be willing to bet that when the QS places were designed, they knew what capacity the kitchen could serve, and built the number of registers to coincide with it. Mobile ordering wasn't some great plan to increase the capacity of the food in the park, it was designed so they could have less people being paid to work registers.

It also gives people a much easier time finding a place to sit since people are not saving tables for the 20-30 minutes it takes to order.

 

[TrainsOfDisney]

In Piston Peak all orders will be drive thru only!!!

 

[lazyboy97o]

Wait … I mean, I get that this is not normal out-of-the-parks behavior, but are people not doing exactly this in the parks? If you’re going to use mobile ordering and are a 10-minute walk or more away from your food destination after exiting a ride (which feels pretty normal), you may as well take 30 seconds to check the app to see if your arrival window more or less aligns with the mobile ordering backlog.

Just observe what happens when venues are mobile ordering only. There is typically a crowd of people milling about outside waiting for their order to be ready so they can be allowed inside.

But the big question is should a theme park visit have to be something that everyone has to rather meticulously plan out in order to enjoy? We’re the guest. Why is the onus on us to know the optimal way to order a meal? Shouldn’t the capacity just be readily available whether it is a restaurant or attractions? Exploration can be a rich port of themed experience but it is one that too many theme parks try to thwart.

 

[James Alucobond]

Just observe what happens when venues are mobile ordering only. There is typically a crowd of people milling about outside waiting for their order to be ready so they can be allowed inside.

But the big question is should a theme park visit have to be something that everyone has to rather meticulously plan out in order to enjoy? We’re the guest. Why is the onus on us to know the optimal way to order a meal? Shouldn’t the capacity just be readily available whether it is a restaurant or attractions? Exploration can be a rich port of themed experience but it is one that too many theme parks try to thwart.

Yes, agreed. I was mostly just expressing incredulity at the idea that people weren’t already operating that way given current constraints.

 

[Chi84]

Just observe what happens when venues are mobile ordering only. There is typically a crowd of people milling about outside waiting for their order to be ready so they can be allowed inside.

But the big question is should a theme park visit have to be something that everyone has to rather meticulously plan out in order to enjoy? We’re the guest. Why is the onus on us to know the optimal way to order a meal? Shouldn’t the capacity just be readily available whether it is a restaurant or attractions? Exploration can be a rich port of themed experience but it is one that too many theme parks try to thwart.

You can still order at the register if you prefer. Mobile ordering seems so much simpler to us.

 

[Incomudro]

Joe Rohde has a brilliant set of posts on instagram talking about “intuitive navigation” - it’s about a proposed modern condo building in Santa Barbara but much of it applies to this expansion. He touches on many of the same themes including “your just defending nostalgia”

I saw that post of his, and immediately contrasted it to Disney's current bought of being clueless.

 

[lazyboy97o]

You can still order at the register if you prefer. Mobile ordering seems so much simpler to us.

Not when Disney has made places mobile order only.

 

[TrainsOfDisney]

Not when Disney has made places mobile order only.

I’m so glad that didn’t last.