I visited on Friday night. I really enjoyed it. Its very entertaining while on line because you get to watch the pastry chefs work on decorating the cakes.
We were greeted near the door by a cast member who explained the process to us and pointed out the dumbwaiter and explained that everything was baked onsite upstairs.
Since it was quite busy, we had to wait on line a bit.
When we got to the order taking section, we were helped by a cast member who took us to a counter section that had all the cakes available in it.
He asked us what our favorite flavors are and then he recommended some of the selections based on our responses.
I got a cheesecake, and my boyfriend got the key lime pie. Both were excellent.
After the CM puts your order on a tray, you move to the next station, the registers, to give any drink orders and pay.
If you just want some to go stuff that they have you can head straight to the registers.
They have a few standing tables to eat at inside, and there are some patio tables and chairs outside. We stood inside to eat, since a table had opened up right after we paid.
It is quite echoy noisy in the building. Outside would have been nicer but it was busy so I didn't want to miss out on the obvious quick table grab.
I will definitely visit again, though it will be a debate now between cakes or ice cream.
