i don't see anywhere that is says orders. i see my AP's are registered. However when i clicked on the magic bands it doesn't allow me to do anything more than view my AP's and deactivate them.
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'MyMagic+' rollout for all Annual Passholders taking place within the next few weeks
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i don't see anywhere that is says orders. i see my AP's are registered. However when i clicked on the magic bands it doesn't allow me to do anything more than view my AP's and deactivate them.
bweaver1985
Member
I got mine today with the correct discount card (gold).
bweaver1985
Member
I would call Disney to ask whats going on.
cspencer96
Well-Known Member
Have you activated (picked up at the ticket window/front desk) your passes yet? We had the same issue, and I was told it is because the pass showing on my account is an exchange certificate, and my MagicBands won't show up to order until I've picked up my card at the ticket counter. Makes no sense to me, but whatever.
maybe that's it. i have to exchange our current AP pastic card first. oh well. stupid MM+. now i'll have to wait in line at the front of the park, then wait in line as i can't schedule any fast passes. grrrr
sjhym333
Well-Known Member
That is true. My wife just got her AP which I paid for online but I couldn't sign her up for FP+ or MagicBands until she actually had her AP in hand. I will say that within minutes of activating her pass at the ticket booth and adding it to her My Disney Experience account she had FP+ privileges and a MagicBand order waiting
mrdrift
Well-Known Member
I have a question and hope it hasn't been asked already. I have a Premier pass that I can use in California and in Florida parks that I purchased in California. Can I still order the magic bands to use in Florida parks or am I limited to the card that was given to me at Disneyland California?
MissM
Well-Known Member
Following up to this, I just heard back from my email about the problems. And apparently it's a widespread issue:
Thank you for contacting the Walt Disney World® Resort.
Our sincerest apologies for the challenges you have had.
With regard to the Magic Bands themselves, please call our Internet Help
Desk at 407-939-7765 for assistance in ordering your Magic Band.
With regard to the incorrect card, please know that we are aware of the
situation and are working to correct it.
Again, we apologize, and we encourage you to call to order your band.
If you have questions or need further assistance, feel free to contact
us.
Looks like they might need to do a reshipment of the discount cards to Passholders.Our sincerest apologies for the challenges you have had.
With regard to the Magic Bands themselves, please call our Internet Help
Desk at 407-939-7765 for assistance in ordering your Magic Band.
With regard to the incorrect card, please know that we are aware of the
situation and are working to correct it.
Again, we apologize, and we encourage you to call to order your band.
If you have questions or need further assistance, feel free to contact
us.
I called after finally getting my box and having black cards instead of gold. I was told to just go to guest relations in order to get the correct card. Playing a little dumb I asked how I was expected to get my parking free if I have the wrong card when I go into the park before going to guest relations. The CM told me that there are now magicband scanners at the parking booths. I asked her are you SURE she said she was positive and put me on hold to double check.
I'm not really too concerned as I still have my pre MagicBand AP card I can show to get my parking but I was just interested to see how they would handle that aspect of shipping the wrong cards.
So to those who have been there recently are their scanners for the magic bands at the parking booths?