asianway
Well-Known Member
I would love to hear what guest communications has to say.I attended the first Halloween Party on Monday night and the park was empty. The lack of Villains is very obvious. We were able to meet Cruella, Ratcliff, the Tremaines and Dr. Facilier in Club Villain, but had it been a crowded night those characters would have been swarmed. It is also impossible to take good photos and have a fun interaction with the characters with all the fog and lighting effects. There were also a bunch of entertainment cuts, and it was very noticeable.
I went to Guest Relations and was met with nothing but hostility. I asked about the Disney Parks Blog post regrading Maleficent and the Queen being in Fairytale Hall. The hostess told us we were lying and asked me for a screen cap of the site. She went to speak with her manger and came back with what read like a list of excuses. I've never been treated in such a rude way by a cast member. She even started lying to us. I took the issue up with Guest Communications, and I'll hopefully hear from then soon. I can go into more detail on what happened if anyone is interested.
Does anyone happen to have a screen cap of the original article from the Disney Parks blog stating that Maleficent and the Queen would be in Fairytale Hall?
I have never had a bad experience at Disney before. We have tickets to the Soiree in October. After the way we were treated Monday night, if the issue doesn't get resolved I'm canceling our reservation.
Edit: What's in the water? I'm hearing more and more stories of CMs becoming outright hostile at guests?
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