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  1. cm1988

    Replace a Song on Guardians of the Galaxy Cosmic Rewind

    Maybe in the late 20th century it made sense for an oil company to sponsor an Energy pavilion, especially one that had a scene featuring an Ill-fated oil tanker and the port it would soon pollute. But yeah, the pre show song was great, especially the arrangement that was heard in the main...
  2. cm1988

    Eyes And Ears

    After reading (and enjoying) those things for 16 years, I remember most of the articles as being like press releases. Certainly nothing more “secret” than information shared on Keys To The Kingdom.
  3. cm1988

    Call-out question - current CM

    I’m just a retiree so will give an excessively cautious suggestion: do the swap, but inform a friendly supervisor. Wishing you a great visit; wherever works out for you.
  4. cm1988

    Has Date-Based Pricing Helped Flatten Crowd Levels?

    Maybe… and it has definitely thickened some wallets.
  5. cm1988

    percentage of hourly thru-put, genie/lightning lane vs standby

    There was a time, not long ago, when the $100+ gate fee was considered payment, and people waited their turn in line.
  6. cm1988

    Is Disney minus magic still Disney?

    This article should be read and discussed in the 4th-floor conference rooms of Team Disney Orlando. https://www.insider.com/great-wolf-lodge-hotel-review-better-than-disney-vacation-2022-9
  7. cm1988

    Is Disney minus magic still Disney?

    Minus the magic, the WDW brand is ruined. The usual fix for a demolished brand is to rename the product. That would be tough to do in this case. KTLA report
  8. cm1988

    What has happened to the place we (used to) love?

    My first role at Walt Disney World in 1988 was merchandise host. I really thought of it as being a host. Like being a host at a party, or maybe you don’t know all of the guests personally but this is a party and those are the guests and you want them to be happy. Period. There are probably many...
  9. cm1988

    What has happened to the place we (used to) love?

    Elaborate distraction is not magic. A bidding war for a place in a queue is not magic. Staring at a cellphone is not magic.
  10. cm1988

    What has happened to the place we (used to) love?

    Yes, goodwill is more valuable than short-term profit. Once a business loses its brand, the wheels fall off. When the brand is magic, and the guest no longer experiences magic, the guest goes elsewhere. Catering to a high-spending segment of a once-loyal audience won’t create magic, and wealthy...
  11. cm1988

    A fix for Genie+

    Slogan, brand, doctrine, tenet, principle, article of faith… all of those concepts can slip from one to another within the mind. Maybe. I dunno. I wasn’t joking but maybe should limit my observations in this forum to WDW… which I do know after literally thousands of days spent there. The...
  12. cm1988

    A fix for Genie+

    True;, and the slogan was well-writ and possibly with good intention. Another slogan: If at first you don't succeed, try, try again. This and future generations have great digital tools to support a better life for all. i.e., computers, robotics, artificial intelligence, and the internet. Like...
  13. cm1988

    A fix for Genie+

    Thank you, really. And those thanks are not intended to be sarcastic. Your thoughtful reply clarified something for me: the core of what disappoints me about WDW today, and society in general. That is, as you correctly observed, “some people create greater value than others.” The sad truth is...
  14. cm1988

    A fix for Genie+

    It’s a pretty well understood fact that no one has to go to a theme park. I’m saddened to think that “something better” means cutting in line in front of other humans. That’s better for the person who can afford to do it. I attempted to make a point about our culture in general. We pay to cut...
  15. cm1988

    A fix for Genie+

    Correct; people don’t want an all-standby system. People don’t want to wait their turn. They’re looking for a way to get around it. People… self included!… don’t want to do a lot of things that living within a society forces us to do. Sometimes it’s practical to get in line, be patient, and...
  16. cm1988

    A fix for Genie+

    I see the logic in that. And theme parks are businesses, so logic prevails… until it fails. If enough people get enough discomfort about paying to walk past people who won’t or can’t pay, then park management will stop the “pay for priority”. Seems like “pay for priority” is deeply ingrained in...
  17. cm1988

    Another things wrong post

    I worked onstage at Epcot, back when it was EPCOT Center, and guests and cast enjoyed magical days. I’m glad you had opportunity to experience those yourself. Things are different now. Dollar driven decisions will not ultimately pay off for them. They’ll have to change back.
  18. cm1988

    A fix for Genie+

    Genie is not a "concierge" service. It lists available times for all attractions but does not make recommendations based on where you are. It COULD act much more like a Guest Relations Host/Hostess, guiding you around the park based on your specified interests.
  19. cm1988

    A fix for Genie+

    17-year cast member here… I’ve been fiercely disloyal to my former employer. I tell people not to go to Disney World because it isn’t fun anymore. You spend too much time staring at your cell phone, competing to get in a line. Then I got this idea. Of course Disney doesn’t accept ideas, so...
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