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Customers are not stupid. The Internet makes it easy to comparison shop. Many visit both WDW and Universal during the same vacation. IMO, the primary reason to select WDW over Universal was Disney's Magic Express. Get 'free' (actually included in the price) airport transportation and maybe...

The Walt Disney Company: Now charges onsite Guests for parking, something that previously was included in the hotel price, effectively increasing the cost of a room by ~5-10%. Is ending Disney's Magical Express, one of the most popular onsite perks. Has ended the 60-day advantage onsite Guests...

What an interesting idea. Give everyone with a Park Pass 30 minutes to sign up for ROTR, and then randomly assign Boarding Groups to them. It seems fairer than relying on who has the better technology and faster fingers. It also would allow Disney to create a weighted algorithm. For example...

Please, no more minimum wage debate.

Supposedly, Guest surveys all report the same thing. WDW is too expensive. WDW is too crowded. So yes, both can be true. Yes, there is such a thing as overcrowding. Perhaps more than anything, overcrowding and price are what hurts Guest satisfaction the most. Overcrowding and price...

FYI, the Reedy Creek Improvement District publishes a "Comprehensive Plan" every 10 years. https://www.rcid.org/doing-business/planning-development/2020-comp-plan/ This is not what they will do, only what's possible. I believe what you are referring to is a corporate strategy, which will be...

And if corporate Disney took this attitude in the 1970s, 1980s, or 1990s, WDW would consist of the Magic Kingdom, Disney Springs, and a bunch of timeshares. Corporate leadership should have long-term vision. Today's TWDC is cashing in on the vision of generations past. Premier Access is yet...

Yes, this goes back to the "Why not charge $1000 per day for admission?" question, a topic that has been discussed on these threads more times than I care to remember. With tens-of-millions visiting WDW every year, and with one of the strongest brand names in the World, exactly what does...

Please keep in mind that a 5th theme park is in the RCID's 2020 Comprehensive Plan, while Universal was moving forward with a 3 major theme park until COVID hit. Adding a 5th theme park at WDW is not an alien concept.

Adding attractions will not solve the problem. The parks are exceeding their comfort levels, even if they are not technically full. Beyond the attractions themselves, walkways, restaurants, shops, bus stations, and bathrooms are operating at their limits. The base issue is that WDW has not...

To be clear, an amusement park is (almost) all about the rides. Universal hit a grand slam when the first built WWOHP. Attendance skyrocketed. Ticket prices went up. In-park sales of food, beverage, and merchandise soared. That’s what is supposed to happen. I don’t buy a concert ticket and...

The original system is still the best. You just stand in line and wait your turn. It keeps Guests from cluttering attraction entrances. It results in shorter kiosk lines and less crowded stores, since a person can be in only one place at a time. The lines keep moving, with (almost) no one...

I would counter this with suggesting that it’s common for luxurious hotels to charge for parking. There’s no hotel at WDW or Universal that I would consider luxurious. Four Seasons? Yes. Any Disney operated hotel? No. What’s particularly irritating at WDW is that you already were paying for...

The scariest part of this is that Disney will be able to reduce operating expenses AND increase demand for Premier Access. Tell me what executive (who wants a big bonus) is not going to do this, given the opportunity.

Simplistically, Disney is not going to create a new product (Premier Access) so it doesn’t sell. Disney is investing IT development cost on this. They are going to demand a profit. They are going to figure out ways so that sales meet or exceed expectations. Remember, there is no “slow time...

Over time, people forget about that extra $40, $80, $120, etc. they spent on Premier Access. So yes, 3 or 4 years later that family will mostly remember what a great time they had and will be ready to return. Meanwhile, those who didn’t pay for Premier Access will remember the long lines and...

Disney is most certainly relying on impulse buying. The children are tired and cranky but really want to go on Dumbo, which has a 45-minute wait time. Your significant other just wants to get out of there and go back to the pool to relax. Press a button and ($40 later) your problems are solved.

Please consider wait times at WDW today with no FP+. Many attractions have wait times over 30 minutes within the first hour of park opening. Demand for popular attractions exceed hourly capacity all day long. Standby lines form. Many attractions have huge wait times at park opening. There...

It’s a nice dream but I suspect it’s only that - a dream. Almost certainly, Disney will start with a reasonable percentage of attraction capacity set aside for Premier Access. For the sake of discussion, let’s say that Disney starts with 50% of ride capacity reserved for Premier Access. In a...

Yes, and those attractions without virtual queues will see (much?) longer Standby lines. Guests are not going to sit around waiting for their return time. They're going to look at the My Disney Experience app, find an attraction that is not using a virtual queue, and get in line for that. The...