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Again, I repeatedly clarified that they should provide DAS access to the people who has access before. I keep typing it. It's there. And I do think things through ahead of time. That's why I discussed this idea at length with several groups of people prior to posting it here.

What is this based on? Please provide a case in state or federal court where any company was required to provide unlimited access to an unlimited number of people. As one example, please explain how Disney is violating any law by not having an unlimited amount of accessible seating during...

https://accessibilitycard.org/ Their purpose is to determine and verify that a disability exists. The guest then presents the card to the theme park, and the theme park determines the accommodation.

What is this based on? As for the bad PR, how do these new changes compare with the changes in 2013? The difference then was the removal of front-of-the-line access. The changes now involve complete removal of access to the DAS system.

My suggestion is that Disney should remove themselves from the decision-making process. Then, once IBBCES verifies a disablity, DAS should be granted using the same guidelines that existed prior to the date the new process went into effect. In simplest terms, a disability that qualified for...

I apologize if this has been posted before. There are 404 pages of posts. I have read many of them, but I admit I have not read them all. I have discussed the following idea with several people who have DAS. Although my sample size is small, they all agree that the following idea is fair and...

I don't want to derail the thread, but I feel compelled to answer. First, the process has been slowed down by the addition of plexiglass barriers between the security CM and the guest. The new procedure is to hand your bag to the security CM as soon as you get to the table where they do the...

Disney limits the size of backpacks. It's the same for both coasts. No bag or backpack can be larger than 24" by 15" by 18". If anything larger than that gets in the parks, it's because a security CM didn't do their job. The larger issue is that security CMs don't know the rules they are paid...

LOL. No comment. :)

Disney management won't respond to opinions alone. They will eventually respond if an investment does not generate the expected revenue or attendance boost. Superstar Limo is an example. The ride received horrible reviews and low attendance so it was shut down in less than a year. DCA is also...

Comments are enabled so a third party marketing team can summarize the responses and present them to management. That's why the video was posted. At least one higher-up realizes how much the ride sucks and is trying to do whatever he/she can to try to fix it. Disney also has people who monitor...

The invited media will gush over the attraction. That's why they get invited. Disney has silenced the critics with a large audience by lavishing them with media invites and cruises.

Thank you for this information. It's clear that EPCOT was designed to be accessible, and it opened in 1982. It was one of the very first things I noticed on my first visit in 1988.

Disney's reasonable accomodation (LL access for DAS) was defined by a clear policy. Mobility issues were denied DAS, but they were allowed to request return times to use the exit when a queue was not wheelchair accessible. All other requests were approved as long as the guest could provide a...

The waits are not unnecessary. They would be necessary to preserve the experience for those who paid for LL access. I don't feel that DAS users have an advantage. I know it. I know it from experience. DAS allows guests to ride the same attraction repeatedly. DAS allows for return times well...

In the simplest terms possible, the ADA requires entertainment venues to provide reasonable access. Most of the US Disney theme parks were built prior to the passage of the ADA, so Disney has been required to make reasonable adjustments to their operations to accomodate guests with...

Nowhere in any of my posts do I say anything about parking spaces, but since you bring that up, let's discuss. FL Statute 553.5041 (5) (b) states: "If a theme park or an entertainment complex as defined in s. 509.013(9) provides parking in several lots or areas from which access to the theme...

I don't think it's discriminatory to adjust wait times for people with DAS in order to lessen wait times for people with paid access to LL. The problem is that Disney is sending DAS guests through the LL, and that increases the wait times for people who paid to be there. Consider the steps in...

I am 100 percent certain they have the data to show that the current DAS system was fundamentally altering their services to other guests and decreasing satisfaction. I have no disagreement here. The problem with the new system is that Disney is arbitrarily asking people to wait in lines when...

Disney could have avoided this mess by using technology to intelligently assign return times for people with DAS. The return time could have been based on the current stand-by time, the number of people who purchased Genie+ and individual LL's, and the number of people with DAS currently using...