I believe tickets expiration dates are changing right now?

[DCBaker]

If you don't mind me asking, was it monthly or prepaid?

Paid in full.

 

[disneygeek90]

Paid in full.

There goes my theory

 

[tissandtully]

Seems to me that they won't be extending past the new reopening date if this is the case.

 

[Jenifurby]

I have 6 family members with passes:
Not Extended yet:
2 Paid in full Gold Passes that expire 7/1/2020
1 Paid in full Platinum Plus that expired 6/1/2020 and renewed during closure to 6/1/2021
Extended:
2 Gold Passes and 1 Platinum Plus Pass that were monthly payments that I called Passholder line in May to resume payments after closure

 

[surfsupdon]

My paid in full Platinum Pass, set to expire in November, has not yet been extended. And when I click on "show eligible dates," it shows I am "Good to Go!" on each day after June 17, lol.

 

[Lecegirl]

I may have missed something before, but any word on how much the refund was if you choose not to extend, and is it too late to do that? I have a platinum pass paid in full set to expire in November and probably won’t be back again by the extended dates

 

[Ravenclaw78]

My family's Gold (DVC) APs' expirations were extended from January 26th, 2021 to May 23rd, 2021.

 

[DABIGCHEEZ]

So what happens if you called them to have the partial refund of the paid in full AP? I called a few times over the last few months and they said someone would call us... which has not happened.

 

[Demarke]

Mine still hasn’t changed (Platinum Plus, paid in full). It was originally a March 10, 2021 expiration that was extended to March 26, 2021 when the first closure period was announced, but hasn’t moved since then.

 

[DABIGCHEEZ]

Anyone see partial refunds rolling out yet?

Wondering the same. My daughter had an AP that expired a week ago. She had a trip scheduled in May to get a last visit in and will not be able to return until next summer at the earliest. It was paid in full at purchase and when I called... was told they would call us, which has not happened yet.

 

[disneygeek90]

I may have missed something before, but any word on how much the refund was if you choose not to extend, and is it too late to do that? I have a platinum pass paid in full set to expire in November and probably won’t be back again by the extended dates

Those that paid in full weren’t offered a refund technically. I think if you called and expressed enough concern they could issue a refund, but that wasn’t being advertised.

 

[Hobnail Boot]

My platinum pass expired in April and I was told when I called that it would be extended for however many days the parks were closed. It's not showing at all anymore online or on the app. Do I need to call? I'm going to renew but I can't if they don't extend it (held off originally with everything going on).

 

[Joesixtoe]

So our passes expired on march 24.. 9 days after closing. Now our passes have extended 9 days to july 19th. Problem is, we have silver pass so I don't know if we will be blocked out the first week anyway lol.

 

[wdwmagic]

My platinum pass expired in April and I was told when I called that it would be extended for however many days the parks were closed. It's not showing at all anymore online or on the app. Do I need to call? I'm going to renew but I can't if they don't extend it (held off originally with everything going on).

In theory no, it should automatically extend. Hold tight for a day or so.

 

[cmwade77]

Those that paid in full weren’t offered a refund technically. I think if you called and expressed enough concern they could issue a refund, but that wasn’t being advertised.

Direct from the Disney World website:

If you are an Annual Passholder who has paid in full:
All active Walt Disney World Resort theme park and water park Annual Passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the parks.

As an alternative, and in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the park closure period. To request this alternative option, we ask that you contact V.I.PASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.

They are indeed giving a prorated refund based on this, if you call and ask for it, assuming your pass was paid in full.

 

[Notes from Neverland]

Our passes were supposed to expire in early April 2020. We renewed in Februaryish, but our date currently says April 2021. It'll be interesting to see how they handle situations where renewals already took place.

 

[Millionaire2K]

Has anyone who had their pass disappear from the app have their pass re-appear with an extension?

My pass expired on May 6th and has since disappeared from the app, I'm worried about it not showing on the app.

Thanks.

 

[donsullivan]

As another random note into this discussion. I have a Platinum Florida Resident pass that expires on AUG 10 using monthly payment. I chose to just hold on the payments until the re-opening and go from there. About 30 minutes ago, I was able to go onto the WDW website and purchase my AP renewal that takes me thru AUG 2021. So renewals of AP's are now available- they were not last week.

 

[LAKid53]

My paid in full Platinum Pass, set to expire in November, has not yet been extended. And when I click on "show eligible dates," it shows I am "Good to Go!" on each day after June 17, lol.

But I think that's blackout dates, not admission. There's a separate calendar for that.

 

[ThatMouse]

So it sounds like Disney is sticking to the no-refund policy even if you only got to use it for a month. I wonder if the next step is file a complaint with BBB?