How many of you have tried mobile ordering? I'm annoyed that I forgot it was an option on my last visit because it wasn't available the year before. Is it pretty glitchy still or does it work well?
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Mobile Ordering
- Thread starter WDWFan2018
- Start date
DarthVader
Sith Lord
My daughter was anxious for us to try it, but in honesty we found showing up and seeing the selection was best for our family. YMMV but my kids hemmed and hawed over what to get, so it was better for us to show up, snag a table and then decide.
jaklgreen
Well-Known Member
We have used it a few times. No glitches and it worked great. Best place to use it is at Aloha Isle to get your dole whip. The line is always long and the times I have gone, no one was using the mobile app. The cast member that was monitoring the line was telling people about it but it did not look like people were going for it, like they rather wait in line.
wdwhoneymooner
Well-Known Member
Have used Mobile Ordering several times and had zero issues. If you know what you want, it saves A LOT of time vs. waiting in the regular lines. Especially during the busy periods.
graphite1326
Well-Known Member
So how does it work if you are using the dining plan and for 2 people?
BoarderPhreak
Well-Known Member
I witnessed a good reason why mobile ordering may just be a solution looking for a problem... The Sunshine Tree Terrace at MK. People mobile ordering their Dole Whips and such. Long, slow moving SINGLE line. The rest of us, on MULTIPLE lines were being served much faster with less confusion and fresh 'Whips that weren't half melted already. Mobile ordering seemed like the dumbest thing in this instance.
MotherofaPrincessLover
Well-Known Member
I want this option too! I'll be paying for like all of our food with gift cards and I'd really like to be able to use mobile ordering.
CaptainAmerica
Well-Known Member
Has anyone used this recently? I'm looking for confirmation that you still cannot pay on mobile ordering using either a gift card or a room charge and that it's still credit/debit/DDP only.
Sorry, I misread. I believe nothing has changed as far as room charges or gift cards.
Last edited:
Yes it is still credit/debit/ddp
It works great. I am shocked how many people don't use it. We were there in Dec with some lines 10-12 people deep and only 1-2 people waiting for mobile ordering. We had the dining plan during are trip. We did all of our quick service meals through mobile ordering.
CaptainAmerica
Well-Known Member
The Mighty Tim
Well-Known Member
I used it at Pizzafari at AK, Pinoochio Haus at MK and Fairfax Fare at HS and encountered no problems. There was a bit if a wait at Pinocchio and Fairfax but not as long as we would have waited had we been in the regular queue.
Would use again
Would use again
Hcalvert
Well-Known Member
I used it last June for getting a Dole Whip with pineapple upside down cake and it was fine. I sat at a table by Aladdin, ordered it, and waited about 5 minutes until they told me to go get it. I passed a load of people in line and just walked up to the mobile order line. I used snack credits from the dining plan with no problem.
nickys
Premium Member
I agree. A lot of international guests won’t use it with a debit or credit card, because of transaction charges (there are pre-paid ones that don’t charge though). As soon as they allow it on a magic band or gift card, the onsite guests will all be using it.
You can order way ahead of time if you wish. If I recall once you place your order, it is good for 3-4 hours before it will expire. Once you get to the restaurant, you push the "I'm here" button and that is when they prepare your order. I typically tell them I'm here when I am 1-2 minutes away from the restaurant.
Works great the times I've used it. You can select a time to pick up your food. When you get near the restaurant, you'll receive a notification asking if you're ready to pick up so they can prepare your meal.