We used them last year for a 2BR villa at WVL. The process couldn't have been easier. Although they didn't have a member with the points I needed when I submitted my request at 11 months (and they were very up-front with me about that), they put me on a waiting list and within a few weeks, e-mailed me that a member had materialized with the necessary points and that we were booked. There was a price hike in David's rental charges that went into effect during the weeks we were on the waiting list (an extra dollar per point), and they charged me the ORIGINAL, lower fee that had been in place when I made my request (without my having to ask). Our rental experience was seamless, and I came away completely impressed with David's DVC's professionalism, honesty, and terrific communication. (I had a few questions at the outset -- they always responded to my e-mails within minutes, and when I called, I got nothing but pleasant, knowledgeable, English-speaking agents.) We'd rent through David's again in a heartbeat.