This system was TERRIBLE.
Got in line at 9:15 am. Waited over an hour just to put my name in the reservation queue. Which was 6 iPads on a table.....
Was number 589, and was Told that "it's going to be a few hours go and have lunch enjoy the parks blah blah but be in a 20 min radius because when you get that text you only have 20 min to check in. "
WHAT?!? You can't go anywhere on property and be in a 20 min radius?
when I came back at 2:30, ( still with no text) there was one girl with an iPad saying what number they were on, and the booth was full of ppl. No check in system. No line. Just chaos. It's like they had COMPLETELY abandoned the system. I walked in the booth to look at the shoes and the exhausted worker (so sweet by the way) asked my size. So I got my shoes and paid. I finally got my text at 4 pm. I'm sure hundreds who did NOT have a reservation got shoes before me. I saw every other person there with a new balance bag.
It was just completely disorganized, tragic mess. I do love my shoes, but never again. Whew.
Got in line at 9:15 am. Waited over an hour just to put my name in the reservation queue. Which was 6 iPads on a table.....
Was number 589, and was Told that "it's going to be a few hours go and have lunch enjoy the parks blah blah but be in a 20 min radius because when you get that text you only have 20 min to check in. "
WHAT?!? You can't go anywhere on property and be in a 20 min radius?
when I came back at 2:30, ( still with no text) there was one girl with an iPad saying what number they were on, and the booth was full of ppl. No check in system. No line. Just chaos. It's like they had COMPLETELY abandoned the system. I walked in the booth to look at the shoes and the exhausted worker (so sweet by the way) asked my size. So I got my shoes and paid. I finally got my text at 4 pm. I'm sure hundreds who did NOT have a reservation got shoes before me. I saw every other person there with a new balance bag.
It was just completely disorganized, tragic mess. I do love my shoes, but never again. Whew.