CAN'T log in to premium pass account Please help!!

[Blueyed Girl]

Can anyone help me please??? I have emailed "admin" for 2-3 days and have gotten no response at all.:shrug:

I subscribed for a month of premium service 2 days ago. Never got a confirmation email. I can not log in to the premium portion. I have followed the instructions on the help page to go into my profile and change the password. It is not working. My Paypal account HAS been charged and I am getting no service.

 

[tigsmom]

Can anyone help me please??? I have emailed "admin" for 2-3 days and have gotten no response at all.:shrug:

I subscribed for a month of premium service 2 days ago. Never got a confirmation email. I can not log in to the premium portion. I have followed the instructions on the help page to go into my profile and change the password. It is not working. My Paypal account HAS been charged and I am getting no service.

It can take a few days for your account to kick in, it is not instantaneous.
Go here and leave a private message for Steve and please be patient, this is not his full time job.

http://forums.wdwmagic.com/forumdisplay.php?f=66

 

[Blueyed Girl]

It can take a few days for your account to kick in, it is not instantaneous.
Go here and leave a private message for Steve and please be patient, this is not his full time job.

http://forums.wdwmagic.com/forumdisplay.php?f=66

Thank you so much for the info. The link will not work for me. The site will not let me on a "subscription service" thread. I suppose I will wait a while longer. I just had a subscription about 2 months ago and it expired. It didn't take this long for it to kick in when I first got it.:shrug:

Anyway, thanks again.:wave:

 

[tigsmom]

Thank you so much for the info. The link will not work for me. The site will not let me on a "subscription service" thread. I suppose I will wait a while longer. I just had a subscription about 2 months ago and it expired. It didn't take this long for it to kick in when I first got it.:shrug:

Anyway, thanks again.:wave:

Try this link and go to the forum marked private. :wave:

http://forums.wdwmagic.com/forumdisplay.php?f=23

 

[Blueyed Girl]

I can not access any forum or thread that is marked private or subscription.

 

[coasterphil]

I can not access any forum or thread that is marked private or subscription.

Yes you can. Go to the subscription forum and post a new thread. It looks like you can't do anything, but you can.

 

[wdwmagic]

HI there,

I havnt received any of your emails, but I am happy to help here.

Can you give me your PayPal email address and I will look at the payment for you.

Thanks

 

[wdwmagic]

Can you also let me know what error you get at http://www.wdwmagic.com/login.asp ?

Thanks

 

[Blueyed Girl]

Yes you can. Go to the subscription forum and post a new thread. It looks like you can't do anything, but you can.

This is good to know. Thanks for the info. I just assumed since no threads were showing up that I couldn't post anything.:wave:

HI there,

I havnt received any of your emails, but I am happy to help here.

Can you give me your PayPal email address and I will look at the payment for you.

Thanks

Can you also let me know what error you get at http://www.wdwmagic.com/login.asp ?

Thanks

Thanks you guys for all your help! It did go through just a few minutes ago after I received the email.:wave::sohappy: