Uponastar
Well-Known Member
I'll take every one of these gorgeous days that we can get because, indeed, summer is over.
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MJ's Pixie Dust Gang
- Thread starter Fantasmic!329
- Start date
I'll take every one of these gorgeous days that we can get because, indeed, summer is over.
DisneyBunny
Active Member
Hello???
Uponastar
Well-Known Member
Uponastar
Well-Known Member
Good morning, Bunny! :wave: :kiss:
It was so nice seeing you here over the weekend!
DisneyBunny
Active Member
DisneyBunny
Active Member
It was... I just wish I could have stayed longer. Weekends are so hectic for me.
Nemo14
Well-Known Member
I had sent an e-mail (at the suggestion of the manager at POR) about the difficulties we had at check-in, so Saturday I got a response. The lady was quite understanding, and apologized several times. That was all I wanted - an admission that they clearly lied to us and an apology (but lifetime passes would have been good too :lol: ). Anyway, I was impressed that they responded that quickly.
Uponastar
Well-Known Member
It was... I just wish I could have stayed longer. Weekends are so hectic for me.
We'll take what we can get.
Especially when you bring goodies! :lookaroun
Uponastar
Well-Known Member
Nice to get a well-deserved apology!
Would have been nice if she threw in a meal voucher or something of the sort.
DisneyBunny
Active Member
I'm shocked they respoded at all. Huh. Glad to head customer service isn't dead.
Morning! :wave:
Or some sort of rebate. But oh well. :lookaroun
Nemo14
Well-Known Member
I know - a meal voucher would have been nice. They did that for us once when housekeeping had not cleaned our coffeepot the day before we were leaving. We didn't discover it til we went to make coffee in the morning, and there was no coffee, and a dirty pot. We mentioned it at check-out, and they gave us a voucher for breakfast at Boatwright's!
DisneyBunny
Active Member
I know - a meal voucher would have been nice. They did that for us once when housekeeping had not cleaned our coffeepot the day before we were leaving. We didn't discover it til we went to make coffee in the morning, and there was no coffee, and a dirty pot. We mentioned it at check-out, and they gave us a voucher for breakfast at Boatwright's!
Wow... We've fortunatley never had a problem with mousekeeping. But that was very nice of them.
Uponastar
Well-Known Member
I know - a meal voucher would have been nice. They did that for us once when housekeeping had not cleaned our coffeepot the day before we were leaving. We didn't discover it til we went to make coffee in the morning, and there was no coffee, and a dirty pot. We mentioned it at check-out, and they gave us a voucher for breakfast at Boatwright's!
When they have it within their power to do something like that, I really don't understand why they don't!
If a dirty coffee pot is good for a free breakfast, surely a check-in snafu like the one you experienced is worthy of the same.
Maybe you'll get something in the mail!
Nemo14
Well-Known Member
Not counting on that, but who knows?When they have it within their power to do something like that, I really don't understand why they don't!
If a dirty coffee pot is good for a free breakfast, surely a check-in snafu like the one you experienced is worthy of the same.
Maybe you'll get something in the mail!
Did you work this weekend Dot?
Uponastar
Well-Known Member
Boatwright's?!
Yeah it was!
From what I've read on this site in regard to WDW's handling of complaints, I'm pretty impressed too!
DisneyBunny
Active Member
Any news yet Betty?
Nemo14
Well-Known Member
No word yet, and since today's a holiday, I won't hear today either. I called Friday and only got their voice amil.
I know that all the state testing is going on these 2 weeks, so they might be caught up with that. I'm getting pretty tired of living without a paycheck though....