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New Enhancements, Dining Options Coming to Disney’s BoardWalk

lewisc

Well-Known Member
What incentive did they have offer it in the first place?
There are some standard amenities required by rating services for a star rating. There are some amenities required for business and convention bookings.

Room service used to be such an amenity. Many hotels dropped that amenity during covid. It's thought food delivery apps such as Door Dash has eliminated the necessity of offering room service.

Guests who enjoy in room dining should stay at hotels which offer it. GF, Swan, Dolphin.
 

surfsupdon

Well-Known Member
There are some standard amenities required by rating services for a star rating. There are some amenities required for business and convention bookings.

Room service used to be such an amenity. Many hotels dropped that amenity during covid. It's thought food delivery apps such as Door Dash has eliminated the necessity of offering room service.

Guests who enjoy in room dining should stay at hotels which offer it. GF, Swan, Dolphin.
Disney Resorts have been dropping amenities like crazy. Remember the old guides that showed a chart with the resorts running vertical, and 'dots' running horizontally for what was offered? The more amenities usually included a higher price range. Most Resorts have lost bike and boat rentals, volleyball courts have been removed, childcare clubs are gone, massage centers and salons are removed. No room service. Even daily housekeeping is still not at all Resorts. It really is wild, because the price point has never been higher.

And this list doesn’t even touch the lost perks of a Disney Resort. That is separate.
 
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KDM31091

Well-Known Member
Disney Resorts have been dropping resorts like crazy. Remember the old guides that showed a chart with the resorts running vertical, and 'dots' running horizontally for what was offered? The more amenities usually included a higher price range. Most Resorts have lost bike and boat rentals, volleyball courts have been removed, childcare clubs are gone, massage centers and salons are removed. Even daily housekeeping is still not at all Resorts. It really is wild, because the price point has never been higher.
Exactly. At the price point it just seems like it should be a given to have certain amenities. Like I said, the deluxe resorts are deluxe really in name only in a lot of ways.
 

JMcMahonEsq

Well-Known Member
It’s not a new service - it’s a service that existed and was cut during Covid and never brought back.

Before Covid - all Disney resorts had either room service or at least pizza delivery offered.
So it would be new, as it doesn't exist right now.

Many things happened in the past, and then are discontinued. There currently isn't room service staff, offerings, or a budget for them. If WDW is going to decide to offer it now, its something NEW being offered to current day guests.
 

lewisc

Well-Known Member
So it would be new, as it doesn't exist right now.

Many things happened in the past, and then are discontinued. There currently isn't room service staff, offerings, or a budget for them. If WDW is going to decide to offer it now, its something NEW being offered to current day guests.
There isn't enough demand.

Bringing it back would be easy. In room dining powered by door dash. Decide on menus. Which kitchens or restaurants will be preparing the food.
 

JMcMahonEsq

Well-Known Member
Exactly. And Covid became a catch all excuse to eliminate things and cut costs. Almost 5 years later it’s time to bring them back.

I’m sorry I stand by my point, at Disney price points it’s totally reasonable to expect room service to be offered. That’s one of the key things that makes a resort higher end. They can’t just be deluxe in name and price only.
No business ever has a need of an excuse to eliminate things or cut costs. Its the officers JOB to determine where costs can be cut in order to increase profitability.

As to your other points, it a personal opinion and your entitled to it but...really? Room service is a key thing that makes a resort higher end? A glorified version of door dash is what makes a hotel higher end? Not the location, not the amenities, not the service, THAT is what turns a hotel into a deluxe for you? They seem to have been doing just fine for the past 5 years without it, and that's really the main point. If people are buying your product without a certain service, it means that service isn't needed, or at least isn't so in demand by your customers that not having it is a harm.

As to your last point, while its simply absurd to say the hotels are deluxe in name and price only, discounting location and the other offerings they have....they absolutely could be. I mean Deluxe, Moderate, Value designations are completely arbitrary descriptors made up by WDW in order to have search filters/offerings on My Disney Experience. If you look across MDE most of the comparisons between Deluxe vs Moderate vs Value have to do with location, location, location. But even then its not some type of hard objective standard like within X distance from a park is Deluxe, and further out its Moderate, ect. All the word Deluxe means is shorthand for 8 specific Hotels.
 

TrainsOfDisney

Well-Known Member
No business ever has a need of an excuse to eliminate things or cut costs. Its the officers JOB to determine where costs can be cut in order to increase profitability.
It kinda seems like your main point on this and other topics is - Disney is right because it’s their business and they get to decide, end of story. Is that a correct assessment?
 

Comped

Well-Known Member
There are some standard amenities required by rating services for a star rating. There are some amenities required for business and convention bookings.

Room service used to be such an amenity. Many hotels dropped that amenity during covid. It's thought food delivery apps such as Door Dash has eliminated the necessity of offering room service.
Hotels at Disney's price range operated by other firms, even on WDW property excluding S&D, offer room service. And so do hotels across Orlando at lower prices. Ask anyone in the hotel business, particularly in luxury and convention hotels (but even some moderate hotels like Marriott) - room service is something expected by guests and corporate requirements. For Disney keeping room service at the Grand is only because AAA and Forbes, reasonably, require it to get their top rating which is huge for their advertising. (Many of their hotels couldn't get 3 stars because of design issues, but that's another topic.)

If Shingle Creek, the Ritz, the Waldorf, Hilton, Marriott, Gaylord, and the JW, can all offer room service, there's no reason why at minimum all deluxe hotels can't and moderates should.
 

KDM31091

Well-Known Member
Disney has been slowly reducing the differences between resort types. Deluxe hotels not longer have room service and mini bars. Marina activities are all but gone.

Moderate and value resorts have queen beds. 2 value and one Moderate resort have skyliner service.

All resorts now have coffee pots and beverage coolers.
Semi related but it’s also disappointing how a Pop Century and All Star room are almost entirely indistinguishable now. There’s nothing that makes one what it is. On the inside I mean.
 

KDM31091

Well-Known Member
Hotels at Disney's price range operated by other firms, even on WDW property excluding S&D, offer room service. And so do hotels across Orlando at lower prices. Ask anyone in the hotel business, particularly in luxury and convention hotels (but even some moderate hotels like Marriott) - room service is something expected by guests and corporate requirements. For Disney keeping room service at the Grand is only because AAA and Forbes, reasonably, require it to get their top rating which is huge for their advertising. (Many of their hotels couldn't get 3 stars because of design issues, but that's another topic.)

If Shingle Creek, the Ritz, the Waldorf, Hilton, Marriott, Gaylord, and the JW, can all offer room service, there's no reason why at minimum all deluxe hotels can't and moderates should.
It just should be offered. I saw a video about a hotel near Universal which was called I think Aventura. For a price point equal or less than something like Pop Century it has room controls on an iPad, and a robot that brings you food and supplies. Disney could step it up for sure.
 

MisterPenguin

President of Animal Kingdom
Premium Member
Semi related but it’s also disappointing how a Pop Century and All Star room are almost entirely indistinguishable now. There’s nothing that makes one what it is. On the inside I mean.
What do you mean "now"?

Pop was always just another *value * hotel like the All Stars. Until it got Skyline service and demanded an addition cost bump for that convenience.
 

TrainsOfDisney

Well-Known Member
What do you mean "now"?

Pop was always just another *value * hotel like the All Stars. Until it got Skyline service and demanded an addition cost bump for that convenience.
At one time the rooms were very different design wise. I’d say the all stars leaned too cheap originally.

At one time the different pop century buildings had different retro art on the walls too - I think they are all identical now
 

MisterPenguin

President of Animal Kingdom
Premium Member
It just should be offered. I saw a video about a hotel near Universal which was called I think Aventura. For a price point equal or less than something like Pop Century it has room controls on an iPad, and a robot that brings you food and supplies. Disney could step it up for sure.
I don't know if they upgraded Aventura since it opened, but it was an awful expedient for me. Ugly design. Ultra bright halogen lights. The light over the sink was just an overhead spotlight... Think about applying cosmetics under that. All the lights controlled by that iPad.. Except one. The pad was heavy and kept "going to sleep" in a few seconds, winch made TV channel surfing or muting a chore.
 

KDM31091

Well-Known Member
At one time the rooms were very different design wise. I’d say the all stars leaned too cheap originally.

At one time the different pop century buildings had different retro art on the walls too - I think they are all identical now
Yes this is what I’m saying. There is no theming or art design difference anymore. They look exactly the same. And honestly somewhat bland and depressing. I hope they add more life to them next refurb.
 

Comped

Well-Known Member
It just should be offered. I saw a video about a hotel near Universal which was called I think Aventura. For a price point equal or less than something like Pop Century it has room controls on an iPad, and a robot that brings you food and supplies. Disney could step it up for sure.
Pop Century is a Motel 6 with a bit bigger shop, restaurant, and pools than expected, plus some big statues dotted about for "theming". And half a point for Skyliner service because of it being shared with AoA. I have seen guests pay over $300 a night for Pop, and $250+ isn't rare in my experience. You can legitimately stay at the brand new Conrad, Shingle Creek, or literally dozens of other 4 star or 5 star hotels. Maybe a luxury hotel if you get lucky and have status which gives you discount (Marriott's hotels are particularly good for this). No bloody way I'd stay at Pop at $200+ a night even when there are better hotels both on and off property for that price point. $250-$300+? I'd be running away. Fast.
 

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