Universal Epic Universe (South Expansion Complex) - Now Open!

ryno1982

Active Member
Getting reports of LOTS of effects broken on most of the rides. Monsters, for instance, running with no pre-show and half the animatronics frozen.

There is one thing I firmly believe Universal has been doing better than Disney since Potter, and that is keeping the effects on their attractions working. So to hear reports of lots of effects broken on almost every ride at Epic is... concerning.
I can confirm this. No pre-show on our visit last Thursday and Friday. Also, Igor not working, Wolfman not working, Dracula at the end not working. Overall very disappointed with the ride.

Harry Potter had several effects not working. Umbridge's AA didn't disappear like it's supposed to, so she was on screen and still visible as an AA at the same time. And most of the trial scene did not light up like it's apparently supposed to from the POVs I've watched since returning home.

Hiccup is completely stationary on the coaster.

Several figures not working on Yoshi's Adventure. Several broken figures throughout Super Nintendo World, including the Koopa at the mini-game and the Goomba at that mini-game. The piranha plant mini game is completely broken. Yoshi was not walking around the tree on Mt. Beanpole and the tower of goombas was not moving.

Cranky's mouth is broken in the queue to Mine Cart Madness. The car did not have on-board audio.

The park's restrooms and outdoor seating areas were filthy. I don't think I ever saw a single custodian the entire trip.

The operations were as slow as a Six Flags park. It should not take 40 minutes to reach the load area of Mario Kart after exiting the pre-show. I will not be returning.
 

AidenRodriguez731

Well-Known Member
How many times you going to repeat this influencer park nonsense? What universal has done post Covid gets people excited. What Disney has done is a joke. And some Disney fans now see more value in going to universal than Disney (me included). Deal with it. Or don’t.
I've said it like twice? maybe this is the third time maximum. Also what Disney has done definitely gets people excited as guest satisfaction has shown. Universal has done some great things but they lack the foresight imo to be a serious contender.

2 of their 3 parks have MAJOR issues with weather which is ridiculous in Florida. The reason that they did that is because outdoor rides are cheap. They cheaped out on the construction and gave the guest a fundamentally worse off experience, full stop. Outside rides can be great to add kinetics, WHEN BALANCED with a respectable amount of capacity that doesn't go down in the rain. Look at Tomorrowland for an example, Astro Orbiter and the Speedway go down but Tron, Space Mountain, Buzz, Carousel of Progress, and People Mover are usually allowed to be open for rain. Rain shuts down all of Isle of Berk except the show, all of Mario except the Mario Kart, and 1/2 of the rides in both Monsters and Celestial Park. TSL, Pandora, Galaxy's Edge, and even Tropical Americas or Monsters do not have these problems. Meanwhile even at Universal's best park (IOA), Jurassic World, Harry Potter, Marvel, Dr Seuss, and Marvel have atleast half of their attractiosn down the second it rains in FLORIDA. There is no excuse to keep making the same mistake and it has definitely led to guest frustration.

This wouldn't be AS bad if there were some serious capacity issues but other than Monsters, most rides capacity is not where it should be as the park was so focused on being different and the next step, it abandons a lot of very high capacity and conventional ride systems. Boat rides and omnimovers are built to be amazing for capacity and can get more people to the fun quicker. I wonder why Universal didn't want ride times to be reasonable unless perhaps to incentivize their overpriced fastpasses of course. Something this big should be able to hold more guests than AK or HS but fails at that.

The park is missing a ton of shade because it was designed with "sweeping vistas" and nice unobstructed views first, which can work when paired with adequate shading/AC. It's stunning theming wise but the seating, shading, and AC are all serious problems.

I also found navigating the park more complicated than it needed to be as you have to enter and exit lands from chokepoints where everyone else is doing the same while a wheel + spoke design imo would have been a much much better option.

I also have the critique with this just being a bunch of random IP hodgepodged together with the loosest story imaginable. There is no combination with them, no flow. These lands could have all been in IOA or UO and made no difference other than improving this parks.

So yeah, I'm not the biggest fan of EU as a park. It's good for what it is and it's a middle tier park for me. I'd rather go to Epcot, AK, MK, over it and depending on the day, HS or IOA.

Especially with the sightlines issues and reports of major animatronics already being broken, I fear this park might end up the ways of Dr Seuss or Jurassic Park, very fast :(
 

AidenRodriguez731

Well-Known Member
I can confirm this. No pre-show on our visit last Thursday and Friday. Also, Igor not working, Wolfman not working, Dracula at the end not working. Overall very disappointed with the ride.

Harry Potter had several effects not working. Umbridge's AA didn't disappear like it's supposed to, so she was on screen and still visible as an AA at the same time. And most of the trial scene did not light up like it's apparently supposed to from the POVs I've watched since returning home.

Hiccup is completely stationary on the coaster.

Several figures not working on Yoshi's Adventure. Several broken figures throughout Super Nintendo World, including the Koopa at the mini-game and the Goomba at that mini-game. The piranha plant mini game is completely broken. Yoshi was not walking around the tree on Mt. Beanpole and the tower of goombas was not moving.

Cranky's mouth is broken in the queue to Mine Cart Madness. The car did not have on-board audio.

The park's restrooms and outdoor seating areas were filthy. I don't think I ever saw a single custodian the entire trip.

The operations were as slow as a Six Flags park. It should not take 40 minutes to reach the load area of Mario Kart after exiting the pre-show. I will not be returning.
These are very unfortunate for a park so new to have, especially for a land that has been cloned twice already.
 

Sir_Cliff

Well-Known Member
This thread: Rating EU on a scale of one to ten.

Only you're not allowed to use the numbers two through nine.
This is the thing: it seems to be a great park that has been successful, albeit with some issues around capacity and reliability. Epic also seems to have been a bit of a godsend for the Orlando theme park market during a difficult summer, though attendance has been intentionally limited due to the aforementioned issues.

I'm not sure why that has to spin off into either the park is a guest satisfaction nightmare or the greatest achievement in themed entertainment since Tokyo DisneySea.
 

SplashJacket

Well-Known Member
word on the street is that Universal is already severely lacking in the upkeep of the show quality (not that Disney wouldn't also do this...)
Not really sure of any notable show quality lapses, but in terms of effect reliability in general…

That improves with time with any attraction, with any project (theme park or otherwise) you have more issues at the start. Normally you can mostly offset this by over staffing (like Disney and Universal do with the parks) whether it’s Ops or behind-the-scenes technical roles.

Issue is, with a new park, you simply can’t give every ride the same level of attention that you would normally give a new ride. That level of labor just isn’t in the realm of possibility.

So… things get triaged. Would you rather have mechanics working on ride uptime and reliability for ministry, or a random Yoshi animated figure.

You’d rather ministry get love and attention. But in time, as highest priority venues improve (and they will) then you’ll see more consistency in lower priority areas.

Imperfection doesn’t mean failure. Growing pains don’t mean failure.
 

SplashJacket

Well-Known Member
I'm not sure why that has to spin off into either the park is a guest satisfaction nightmare or the greatest achievement in themed entertainment since Tokyo DisneySea.
I think part of the problem is there’s elements of truth to both of those takes, but not even just elements of truth, they also vary on a day-to-day, attendance-to-attendance, and guest-to-guest level before even factoring in desires, expectations, or biases.

Current state Epic is inconsistent and so the basis of any objective thoughts on Epic are inconsistent, so, before even factoring in those aforementioned human factors, it’s hard to talk about Epic in an objective way
 

TalkToEthan

Well-Known Member
I also have the critique with this just being a bunch of random IP hodgepodged together with the loosest story imaginable. There is no combination with them, no flow.

Do you take issue with Toy Story Land right next to Galaxy Edge? How about Hogsmeade and Jurassic Park touching each other.

Random IP stuffed in a park is how Universal and Disney play. We have to expect this by now.
 

AidenRodriguez731

Well-Known Member
Do you take issue with Toy Story Land right next to Galaxy Edge? How about Hogsmeade and Jurassic Park touching each other.

Random IP stuffed in a park is how Universal and Disney play. We have to expect this by now.
I like the transitions of the Space-themed toys, transition with rocks/cave then you see Galaxy's Edge but I also don't mind it as much because HS is Disney's only park with actual single-IP lands (other than AK's Pandora but that makes sense to me as AK's park structure is sent around the locations, not necessarily IP or not) . While Universal does it very inconsistently and in a way that any of their parks feel kinda sameish. Can you meaningfully tell the difference between what makes Isle of Berk fit Island of Adventure, or any of the other lands? I feel like the parks are all basically the same at this point and thats not great. I like how Disney does it with each park having a different theme and focus, while the lands reflect that.

Pandora COULD have fit in HS but the theming INSIDE of the land and the rides inside show it was purposeful built for the park.

And to say the truth, no I don't really mind JP and Hogsmeade because that's part of the parts vision, they are still on separate "Island's". But that's just me, I know not all people are the same.
 

The Underminer

Active Member
I've said it like twice? maybe this is the third time maximum. Also what Disney has done definitely gets people excited as guest satisfaction has shown. Universal has done some great things but they lack the foresight imo to be a serious contender.

2 of their 3 parks have MAJOR issues with weather which is ridiculous in Florida. The reason that they did that is because outdoor rides are cheap. They cheaped out on the construction and gave the guest a fundamentally worse off experience, full stop. Outside rides can be great to add kinetics, WHEN BALANCED with a respectable amount of capacity that doesn't go down in the rain. Look at Tomorrowland for an example, Astro Orbiter and the Speedway go down but Tron, Space Mountain, Buzz, Carousel of Progress, and People Mover are usually allowed to be open for rain. Rain shuts down all of Isle of Berk except the show, all of Mario except the Mario Kart, and 1/2 of the rides in both Monsters and Celestial Park. TSL, Pandora, Galaxy's Edge, and even Tropical Americas or Monsters do not have these problems. Meanwhile even at Universal's best park (IOA), Jurassic World, Harry Potter, Marvel, Dr Seuss, and Marvel have atleast half of their attractiosn down the second it rains in FLORIDA. There is no excuse to keep making the same mistake and it has definitely led to guest frustration.

This wouldn't be AS bad if there were some serious capacity issues but other than Monsters, most rides capacity is not where it should be as the park was so focused on being different and the next step, it abandons a lot of very high capacity and conventional ride systems. Boat rides and omnimovers are built to be amazing for capacity and can get more people to the fun quicker. I wonder why Universal didn't want ride times to be reasonable unless perhaps to incentivize their overpriced fastpasses of course. Something this big should be able to hold more guests than AK or HS but fails at that.

The park is missing a ton of shade because it was designed with "sweeping vistas" and nice unobstructed views first, which can work when paired with adequate shading/AC. It's stunning theming wise but the seating, shading, and AC are all serious problems.

I also found navigating the park more complicated than it needed to be as you have to enter and exit lands from chokepoints where everyone else is doing the same while a wheel + spoke design imo would have been a much much better option.

I also have the critique with this just being a bunch of random IP hodgepodged together with the loosest story imaginable. There is no combination with them, no flow. These lands could have all been in IOA or UO and made no difference other than improving this parks.

So yeah, I'm not the biggest fan of EU as a park. It's good for what it is and it's a middle tier park for me. I'd rather go to Epcot, AK, MK, over it and depending on the day, HS or IOA.

Especially with the sightlines issues and reports of major animatronics already being broken, I fear this park might end up the ways of Dr Seuss or Jurassic Park, very fast :(
Animal Kingdom says hello.
 

TalkToEthan

Well-Known Member
And to say the truth, no I don't really mind JP and Hogsmeade because that's part of the parts vision, they are still on separate "Island's".
Well ya—-agreed.

……but why is an island different???? For this immediate/sub discussion about IP areas Lands, islands, portals aren’t they exactly the same thing, no?? Whether I IP “island” jump or “portal” jump I’m doing the exact same thing only the boundary has a different name
 

lazyboy97o

Well-Known Member
You overrated Galaxy's edge. Making a land time sensitive can be a big mistake for a theme park land, and it was in this case. The fact is Galaxy's Edge takes place in sequels time land and that means no classic Characters for Galaxy's Edge. People want classic Star Wars Characters That also meant gave an excuse why Star Wars Launch Bay existed so long at Animation Courtyard.

Also a lot of people wanted Galaxy's edge to have a planet that already existed in the movies and Disney didn't do that. That is an issue to a lot of people because the Harry Potter theme park lands are based off lands that existed in Harry Potter Movies.
The strict timeline in Galaxy’s Edge was the result of a commitment to immersion. That they picked a lousy time doesn’t negate that.

The Harry Potter movies showed a lot of visually interesting places. Pay closer attention to the original trilogy and you’ll see the magic of rather austere walls.
 

Tom Morrow

Well-Known Member
I don't know why you're so flustered by differing opinions on the park, but you really think only two rides in Epic are on Disney's level of "technical prowess?" As if every ride at Disney is a cutting edge E-ticket?
What I'm frustrated by is the tribalism. Making statements that are objectively not true about how "bar-raising" Epic is when it objectively does not raise the bar for the theme park industry.

The poster made the argument that everything at Epic "destroys Disney's best efforts", but in reality if we're comparing just E-tickets, only two things at Epic are up there with Disney's best E-tickets: Monsters and Ministry. Stardust Racers is a great coaster, but it's basically not themed. Mario Kart is not a great ride, etc.
don't disrespect the magic carpets of Aladdin like that

You overrated Galaxy's edge. Making a land time sensitive can be a big mistake for a theme park land, and it was in this case. The fact is Galaxy's Edge takes place in sequels time land and that means no classic Characters for Galaxy's Edge. People want classic Star Wars Characters That also meant gave an excuse why Star Wars Launch Bay existed so long at Animation Courtyard.

Also a lot of people wanted Galaxy's edge to have a planet that already existed in the movies and Disney didn't do that. That is an issue to a lot of people because the Harry Potter theme park lands are based off lands that existed in Harry Potter Movies.

I actually do agree, it was a mistake to make Galaxy's Edge time period restricted. It's also a very lifeless land. From the perspective of scope and immersion though, they got it like 95% perfect. There are no views of dumpsters, cherry pickers, things outside the park, water treatment plants like there are throughout 3 of the 5 lands at Epic, and only slight views of Toy Story Land in a few specific spots.

ylol. Why you mad?

Because stating "Epic is the best, most creative, and most immersive theme park ever made" as fact when it is their opinion is annoying, as is claiming Epic "kills Disney", a statement which is objectively false.
 

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