Security splitting up families / groups at entrances

[TrainsOfDisney]

A never ending saga created by yourself.

Haha! Glad you’re here for it. in hindsight I should have just kept in the California thread - those people get these issues. Along with random health inspection fails! My bad

 

[Angel Ariel]

You could argue what happens when say a single father taking his two daughters into the park needs to go into the toilet, or his daughters do? Would we be ok with a man entering the ladies toilet with his daughters, or would we want him to take his daughters into the men's toilets where men stood urinating are in view? Common sense would dictate that most would say "Well obviously in that scenario there would need to be separation" however isn't it worse as the kids are actually fully out of sight?

This is really a nonstarter analogy at Disney, given that companion restrooms exist in every park.

 

[CaptainJackNola]

I’ve seen this at both Epcot and studios, security is now forcing guests without bags to use the no-bag line. I have a big problem with this. This morning for example going into Epcot I was forced to separate from my mom... we should be able to wait together if we want, it makes for a calmer entrance for us. I can’t imagine families would like to be separated first thing in the morning.... I also noticed half of the bag check lines were closed so I’m guessing this is to reduce security staffing?

Just to be clear... I was told by security that I had to use the no bag line. There was no option. Obviously I wasn’t gonna argue with them, not worth that to ruin a Disney day, but I really don’t like this.

I understand, but with security threats as they exist today, it's too easy for someone to pass off contraband to someone without a bag. It's much safer, albeit less convenient, to have only bag holders in the bag line. Fewer people allows better viewing, and better safety for all.

 

[TrainsOfDisney]

I understand, but with security threats as they exist today, it's too easy for someone to pass off contraband to someone without a bag. It's much safer, albeit less convenient, to have only bag holders in the bag line. Fewer people allows better viewing, and better safety for all.

it’s a different system now anyways. I shouldn’t have bumped this thread - was my bad.

People get very upset when you criticize security around here….. haha

 

[CaptainJackNola]

it’s a different system now anyways. I shouldn’t have bumped this thread - was my bad.

People get very upset when you criticize security around here….. haha

LOL

My fault......First day back after a few years. We've been separated before, too. Trust me, questioning security or anything else does not bother me.

 

[TrainsOfDisney]

We've been separated before, too. Trust me, questioning security or anything else does not bother me.

I used to prefer Disneylands system but it’s gotten very slow and time consuming cause they are obsessed with finding vape pens. It’s lose lose now.

 

[CaptainJackNola]

I used to prefer Disneylands system but it’s gotten very slow and time consuming cause they are obsessed with finding vape pens. It’s lose lose now.

I've never been to Disneyland. Would love to. It's on the bucket list. And I don't vape, so I'm ahead of the curve

 

[iamgroot61]

In my never ending saga with Disney security…. I got off the plane and went right to MK with my backpack. Naturally it got flagged (it looks like virtually every bag and bag pack gets flagged? I’m sure there are some exceptions).

the lady was always cordial and professional - but it was crazy thorough - way more so than TSA. Had to take my belt off, and had to stand on a specific line when she wanded me.

She also called a supervisor because I had my electric razor in my bag…. If TSA allows it Disney surely should allow it. How silly.

They literally unpack your entire bag into the bin - which is kinda icky germ wise but it’s whatever - Disney is filled with germs.

Fortunately the trains are still decorated for 4th of July and my ride behind the Broggie is lovely and quickly putting me in better spirits!

Unless Disney's scanning system (when I was a security CM, it was called "Evolv," supposedly an AI enhanced weapons detection system)has changed, it is not random. If you "alert" when passing through the scanner (and the security CM staffing the tablet is literally looking at the screen when the alert goes off) you are redirected to the screening table where you are wanded and your bag is searched. Security CMs actually have the option of having the guest empty their bag into the bin, but most don't as (I guess) it's more efficient for them to do it themselves. I can't remember if you get a bag check regardless of where you alert. The scanning device literally draws boxes around the areas of your body that are alerting. This is why they ask you to hold umbrellas (fully collapsed) or those metal, refillable popcorn containers, out in front of you as you walk through the scanner. If the item in your hand alerts and they can clearly see what it is as you walk past, they can clear you without a visit to the tables. Honestly, I don't know why anyone would complain about security doing a thorough job in a theme park. I would much rather have the peace of mind of relative safety once inside the park.

 

[TrainsOfDisney]

Unless Disney's scanning system (when I was a security CM, it was called "Evolv," supposedly an AI enhanced weapons detection system)has changed, it is not random.

They still use evolv scanners but it sure seems like anyone with a bag gets sent to the bag check. I’m sure there are exceptions, and maybe small bags (purse size for example) aren’t always sent but it was pretty much everyone with a bag from what I could see.

 

[nickys]

They still use evolv scanners but it sure seems like anyone with a bag gets sent to the bag check. I’m sure there are exceptions, and maybe small bags (purse size for example) aren’t always sent but it was pretty much everyone with a bag from what I could see.

I went through with a cross body bag every day and never got stopped for a search. It depends if the scanner picks up anything it can’t identify, afaik.

 

[iamgroot61]

They still use evolv scanners but it sure seems like anyone with a bag gets sent to the bag check. I’m sure there are exceptions, and maybe small bags (purse size for example) aren’t always sent but it was pretty much everyone with a bag from what I could see.

If you (or your bag) do not alert, you pass through. Bag checks used to be mandatory, but with Evolv, only when the system alerts on you or your bag (or both). I've seen it "draw" multiple boxes around alerting areas of a guest. Supposedly, it can also identify weapons shapes.

 

[TrainsOfDisney]

Bag checks used to be mandatory,

Oh yes - I remember. Haha. They are also mandatory in California (by hand) and in Paris (by machine).

Does it help to hold your iPhone outside of your pocket when you walk through? A guy in nyc at a theatre that uses evolv told me that but not sure if it really helps.

 

[Phonedave]

Unless Disney's scanning system (when I was a security CM, it was called "Evolv," supposedly an AI enhanced weapons detection system)has changed, it is not random. If you "alert" when passing through the scanner (and the security CM staffing the tablet is literally looking at the screen when the alert goes off) you are redirected to the screening table where you are wanded and your bag is searched. Security CMs actually have the option of having the guest empty their bag into the bin, but most don't as (I guess) it's more efficient for them to do it themselves. I can't remember if you get a bag check regardless of where you alert. The scanning device literally draws boxes around the areas of your body that are alerting. This is why they ask you to hold umbrellas (fully collapsed) or those metal, refillable popcorn containers, out in front of you as you walk through the scanner. If the item in your hand alerts and they can clearly see what it is as you walk past, they can clear you without a visit to the tables. Honestly, I don't know why anyone would complain about security doing a thorough job in a theme park. I would much rather have the peace of mind of relative safety once inside the park.

This is what was in place when we were there at the end of June. My wife had a tin of Altiods, that set it off (according to the guard "It happens all of the time with Altoids") and my daughters battery pack for phone charging set it off.

My wife just ditched the Altiods tin, and my daughter would walk through with the battery pack held out in front of her. Never got flagged or bag searched again.

 

[Angel Ariel]

Oh yes - I remember. Haha. They are also mandatory in California (by hand) and in Paris (by machine).

Does it help to hold your iPhone outside of your pocket when you walk through? A guy in nyc at a theatre that uses evolv told me that but not sure if it really helps.

I've gone through the evolve scanners and not set them off when I have a bag - I take out my phone, (metal) water bottle, portable charger, glasses case and hold them in front of me. Basically anything of size able metal that the scanner may flag. If I've got my dslr I wear it on a black rapid strap and hold the camera body away from my body.

 

[jloucks]

Oh yes - I remember. Haha. They are also mandatory in California (by hand) and in Paris (by machine).

Does it help to hold your iPhone outside of your pocket when you walk through? A guy in nyc at a theatre that uses evolv told me that but not sure if it really helps.

I'm not super familiar with what tech I walked through at various places (Six Flags, particularly), but holding out my triggers in front of my body not only seemed to help, but also what they instructed me to do.

 

[iamgroot61]

Oh yes - I remember. Haha. They are also mandatory in California (by hand) and in Paris (by machine).

Does it help to hold your iPhone outside of your pocket when you walk through? A guy in nyc at a theatre that uses evolv told me that but not sure if it really helps.

So far as I know, smartphones don't generate alerts. The infamous Altoids tins do, sometimes USB hubs do, umbrellas and metal (Disney) refillable popcorn tins do. It's best, if possible, to hold potential alert items in your hands (one item in each hand) fully extended in front of your body as you walk through the scanner. If the alerts are limited to your extended hands and the Security CM can see clearly what's in your hands, they should clear you without a visit to the table. =]

 

[mergatroid]

They still use evolv scanners but it sure seems like anyone with a bag gets sent to the bag check. I’m sure there are exceptions, and maybe small bags (purse size for example) aren’t always sent but it was pretty much everyone with a bag from what I could see.

You must be unlucky because last year we visited at least 10 separate days with 4 friends and only once was anyone in our party searched on 1 day from 10 different days. This was because they had a metallic drink container in their bag and were advised to hold it in future which they did. As I said previously and others have mentioned, the scanning system draws shapes around suspect items in bags. I have stood next to the screens at Disney Springs watching what the security are watching whilst waiting to be wanded as I can't go through the scanners for medical reasons and they were only searching people that had items creating issues for the scanners.

Perhaps the scanners weren't working on the days that you went and everyone with a bag was being searched?

 

[Bullseye1967]

Oh yes - I remember. Haha. They are also mandatory in California (by hand) and in Paris (by machine).

Does it help to hold your iPhone outside of your pocket when you walk through? A guy in nyc at a theatre that uses evolv told me that but not sure if it really helps.

This is what was in place when we were there at the end of June. My wife had a tin of Altiods, that set it off (according to the guard "It happens all of the time with Altoids") and my daughters battery pack for phone charging set it off.

My wife just ditched the Altiods tin, and my daughter would walk through with the battery pack held out in front of her. Never got flagged or bag searched again.

Add umbrella to her list below and you have 95% of the false alerts. It is about dense items with metal.

I've gone through the evolve scanners and not set them off when I have a bag - I take out my phone, (metal) water bottle, portable charger, glasses case and hold them in front of me. Basically anything of size able metal that the scanner may flag. If I've got my dslr I wear it on a black rapid strap and hold the camera body away from my body.