What would you have had them do when theaters were closed and people were masked and/or afraid?
People are mixing pandemic strategy with streaming strategy like they're the same thing. If not for COVID, Disney never would have collapsed their windows and abandoned the multiplexes. That wasn't a Disney+ thing that they're now regretting, it was a COVID thing that they had no choice but to do.
I wouldn't have changed anything about their strategy in 2020. Theaters were closed all over, and Governor Newsom kept Disneyland closed for 13 months. The panic was real, and I don't fault Burbank for it.
In 2020.
But then in 2021 things shifted, at least beyond the fashionable parts of LA and NYC. America went back to normal for the most part by late '21, but Burbank didn't pick up on that. Burbank's exit strategy for 2021 and 2022 was really awful. It cemented the bad habits of waiting for Disney+ to watch a bloated-budget tentpole film for practically free.
Again, hindsight is 20/20 so this is all so easy for me as an amateur fan to say now, but I would have...
-Held Luca's opening to the Holiday '21 season and released it in theaters. Like Spiderman.
-Pushed Turning Red's opening back 3 months due to the Luca delay, and released it in theaters Summer '22.
-Lightyear should have been known to be weak artistically, so pushed to an October '22 release and deal with it.
-Same strategy for Strange World, but actually market it to families; McDonald's Happy Meals, Target toy aisles, etc.
And most importantly, I would not send anything branded Pixar or "Walt Disney Animation" (or Lucas or Marvel, for that matter) to Disney+ until
at least 60 days after its theater run. 90 days or more if the movie is a legit hit like Wakanda or Dr. Strange. Even if the movie sucks, if it was branded Pixar or Disney it should have cachet and value, not given away for practically nothing. And when those big, tentpole movies from Pixar or Disney or Marvel do show up on Disney+, you have to pay extra to watch them for at least the first few months, maybe a year or more.
Just like Amazon Prime does with their movies. A lot you get for free, but the good/new stuff you pay extra for via your Amazon Prime account.


Only later,
after every last cent of actual profit has been wrung out of them, those big budget movies can be streamed on Disney+ "for free!" just like an old 1970's episode of
Mickey Mouse Club or
Herbie Goes Bananas.
The Covid exit strategy that Burbank and Bob Chapek came up with for 2021-22, or didn't come up with perhaps, has been disastrous for them. It will take time to reel that all back in and reset audience expectations for how and when they can see a film "for free!" that cost $200 Million or more to produce.