I can see Disney being more strict, but way back when I worked deliveries it seemed like all of the higher end hotels wouldn’t allow deliveries to the rooms. Despite that there was always the occasional “Hello, this is the front desk, your food is here…. Yes… It’s our policy… yes… im very sorry… yes… yes, I apologize, he’ll be right up.”
As someone who orders delivery a lot to nice hotels, its about 50/50 whether the drivers can come right to the room. More often than not the bellman can deliver it. It is rare that a guest has to go down to the lobby, but it is almost always the case at Disney. Particularly the case given that Disney's understaffed bell services leaves something to be desired. Your fresh warm pizza from Dominos will be a cold disc by the time it gets through the bell services queue and someone makes it to your room.
The other issue is that at Disney a lot of the access to the floors/buildings is restricted to guests with valid key cards/magic bands. For example a delivery driver at DAK can't just take the elevator to a room floor.
Obviously this is a non-issue at places like Pop or All Star Resorts where the rooms/stairwells are exposed.
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