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Disney to expand cancellation fees to all table service restaurants at Walt Disney World

Discussion in 'WDW Parks News, Rumors and Current Events' started by wdwmagic, Oct 2, 2013.

  1. wdwmagic

    wdwmagic Administrator Moderator

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  2. PrincessNelly_NJ

    PrincessNelly_NJ Well-Known Member

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    Knew this was coming
    bethymouse and lilclerk like this.
  3. Marc Gil

    Marc Gil Well-Known Member

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    Well, this is going to escalate quickly...
  4. bsiev1977

    bsiev1977 Well-Known Member

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    Unfortunate, but at the same time unfortunately necessary. Due to people making multiple reservations and not bothering to cancel ones they don't end up using.
  5. devoy1701

    devoy1701 Well-Known Member

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    it's not ideal...but it is what it is. Hopefully it will be a bit easier to make a reservation now and possibly to get a walk-up. What's the leniency on having to cancel on day-of for a good reason. If I can give a restaurant even an hour's notice...they're going to be able to fill that table.
  6. G00fyDad

    G00fyDad Well-Known Member

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    Its about time. I love this idea. I am pretty tired of guests booking several ADRs and then just not showing up for any but the one they want. I've known several self-righteous people that have done this. They actually think it is well within their rights to horde as many ADRs as they want.
  7. phi2134

    phi2134 Well-Known Member

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    I have no problem with this, it takes care of people book multiple reservations and just picking where they want to go an hour before the reservation. I am a little anal, but this I think will help people who like to plan out there vacation beforehand, but you will have to stick to your plan.
  8. Dads 2 Boys

    Dads 2 Boys Well-Known Member

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    Excellent....should have been done a long time ago.
  9. CDavid

    CDavid Well-Known Member

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    I don't have a problem with a fee for no-shows. However, 24 hours advance is much too early a deadline.

    People may very well not know they need to cancel until well into the day of the reservation. A few hours notice would be more reasonable (say, noon for a dinner reservation?). If a cancelled table cannot be filled by walk-ups or last minute reservations, then it seems likely there would often have been empty tables anyway.
  10. taz0162

    taz0162 Well-Known Member

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    This is fine. It helps people get reservations not tied up by people who make multiple same time reservations when they cannot make up their minds.
  11. lebeau

    lebeau Well-Known Member

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    Exactly.

    When this roled out in Oct '11, I told my horror story repeatedly. I won't dredge it up again. But I have been on the wrong end of a Disney World cancellation fee and I'm bitter about it 3 years later.
  12. MAGICMOMMA

    MAGICMOMMA New Member

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    SOOOO GLAD!!! Should make for more MAGICAL vacations for those of us who have trouble booking and wind up on standby waiting to eventually be seated because of no shows---Good move DISNEY!!
  13. Hannah1284

    Hannah1284 Active Member

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    I have cancelled at current fee ones within 24 hrs and not been charged. If you have a reasonable excuse for cancelling (ie. we had a sick member in our party) they have the discretion to waive the fee. At least that's been my experience.
  14. PrincessNelly_NJ

    PrincessNelly_NJ Well-Known Member

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    Yeah, I'm with others. Maybe they should do a "same day by noon" cancellation fee. Anything can happen, that might make you miss an ADR
    bethymouse and Bolna like this.
  15. hakunamatata

    hakunamatata churro vigilante Premium Member

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    I hope guest services is properly staffed.

    Personally this will keep us from making ADR and will likely just do counter service. Not that we make multiple ressies but frequently cancel day of because we wanted to do something different. I could see $10 per ressie, but per person makes it not worth the risk.
    bethymouse and Andyjshort like this.
  16. MissM

    MissM Well-Known Member

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    We've had to cancel on a reservation with only a few hours notice before when we got on I-4 and found ourselves gridlocked in bumper-to-bumper traffic due to an accident or such. I would hope too that they would allow for exceptions to the 24-hour rule given things like that are completely outside one's control.

    Also, is this retroactive? Since ADR's can be booked 6 months in advance, if you booked one prior to the October 31st start date, does that mean it still applies to your reservation?

    In theory, I think there should be something to help curb double bookings and to free up space for people who could otherwise not get a table, but I worry about the plethora of things that might mean you don't even know you can't make it until less than the 24-hour cutoff.
  17. wdwmagic

    wdwmagic Administrator Moderator

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    It only applies to reservations made from Oct 31.
  18. lebeau

    lebeau Well-Known Member

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    I had the opposite experience.
  19. DisGirl1462

    DisGirl1462 New Member

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    Very happy they're finally doing this - it's impossible to get a reservation at a lot of the good restaurants & half the time they have no-shows. I hope this will reduce the amount of reservations made so people who actually show up can get a better chance of getting the time that they want.
  20. asianway

    asianway Well-Known Member

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    Most of the "good" restuarants already have the policy...has it been easier to walk in since implemented?

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