Quentin Disney
New Member
I work in Merchandise. Not really considered a "glamorus" job to do around here when compared to attractions or entertainment, but I still think that I'm making a difference to the guests. Sure, many of you folks moan and groan over the abundance of merchandise here, but to some guests, that Mickey plush or T-Shirt will be a small memento of their visit to the resort. A connection to the magic they experienced. A reason to think about Disney.
O.K. So I'm sounding a bit cheesy, but the things I have to say about my role here at the Walt Disney World resort are true and honest. I felt like hiding under the keyboard once again 'cause I was worried about giving out my opinion of working here would affect my job but I decided to forget that.
IMO, working in merchandise for the most part is very easy. If you have good knowledge of what you are selling to the guests, you won't have any major problems. However, when a guest asks about whether we carry something that is out of stock (i,e; Stitch) I try my best to give them alternatives in finding what they are looking for.
I don't really come across any troublesome guests very often, but when I do, it is quite a tenseful situation for me. You get a lot of Guests asking you where things are (like items and attractions). When you starting out, this can be very difficult. However, there are CMs that are really helpful in my area and you'll eventually learn where things are.
As for the pay, coming into play as a Cast Member, I KNEW I wasn't going to get paid alot, especially at CR (Part-Time). However, the benefits make it worthwhile to work here. I wouldn't fully depend on a Disney paycheck, especially if you are in an entry-level role and trying to support a family. I'm single, going to college right now and working another job to keep me afloat. I do quite have a commute since I live in the UCF area, but for the most part it is rather smooth (even on 1-4, I don't know why so many people complain about it).
I really haven't been around that long to say if working here is bad or not. So far, the positive experiences outweigh the negative, so I hope to at least stay here 'til I get out of school.
O.K. So I'm sounding a bit cheesy, but the things I have to say about my role here at the Walt Disney World resort are true and honest. I felt like hiding under the keyboard once again 'cause I was worried about giving out my opinion of working here would affect my job but I decided to forget that.
IMO, working in merchandise for the most part is very easy. If you have good knowledge of what you are selling to the guests, you won't have any major problems. However, when a guest asks about whether we carry something that is out of stock (i,e; Stitch) I try my best to give them alternatives in finding what they are looking for.
I don't really come across any troublesome guests very often, but when I do, it is quite a tenseful situation for me. You get a lot of Guests asking you where things are (like items and attractions). When you starting out, this can be very difficult. However, there are CMs that are really helpful in my area and you'll eventually learn where things are.
As for the pay, coming into play as a Cast Member, I KNEW I wasn't going to get paid alot, especially at CR (Part-Time). However, the benefits make it worthwhile to work here. I wouldn't fully depend on a Disney paycheck, especially if you are in an entry-level role and trying to support a family. I'm single, going to college right now and working another job to keep me afloat. I do quite have a commute since I live in the UCF area, but for the most part it is rather smooth (even on 1-4, I don't know why so many people complain about it).
I really haven't been around that long to say if working here is bad or not. So far, the positive experiences outweigh the negative, so I hope to at least stay here 'til I get out of school.