Will you extend or cancel your AP?

Will you extend or refund your AP?

  • Extend

    Votes: 16 45.7%
  • Refund

    Votes: 19 54.3%

  • Total voters
    35

cmwade77

Well-Known Member
Thanks for listing this all out! Goes to show that not only is US Disney's compensation the worst, but it is also the most confusing.

May as well just go until Aug 11, ask for a partial refund, and then buy a new annual pass. You only stand to gain from this.

It's as if Disney forgets their passes are priced in tiers for different days of access. If any level of pass is on the same reservation system, what's the point of using your premium pass? Huge downgrade.
Well, this is at Disney World, which has a lot fewer tiers (unless you are DVC or a Florida Resident), out here in California with more tiers, I imagine this gets even more complicated.

Premier passes are going to be strange as well, they will be extended at Disney World per their policies and then once Disneyland reopens extended again per their policies, which I would imagine could result in some time that the Premier pass is not valid for either coast but then becomes valid again for both coasts once Disneyland reopens.

So yeah, definitely confusing to say the least.
 

waltography

Well-Known Member
My Flex pass expires the 26th, and I'm not going to the parks until at the very earliest next year, so to me it only made sense to get the partial refund.

I wonder if the partial refund is prorated from just the base cost of the Flex pass ($599) or the Flex pass + the MaxPass add-on (+$99). I feel like it's the former, but I'd love if it were the latter.
 

cmwade77

Well-Known Member
My Flex pass expires the 26th, and I'm not going to the parks until at the very earliest next year, so to me it only made sense to get the partial refund.

I wonder if the partial refund is prorated from just the base cost of the Flex pass ($599) or the Flex pass + the MaxPass add-on (+$99). I feel like it's the former, but I'd love if it were the latter.
It will be based on the total pass price, so in your case it would be:
$599 base price + $99 MaxPass = $698/52 Weeks = $13.42 per week

Now we take the number of weeks the parks will have been closed by the time your pass expires in this instance because we are pretty confident the parks won't reopen before the 26th of this month. So that is about 21 weeks I believe that would be refunded if I counted correctly, so that would be a refund of approximately $281.82, higher if you added parking to your pass.
 

Parteecia

Well-Known Member
Third time's the charm. Here's what I got:

Thank you for your email to the Disneyland® Resort!

First and foremost, we appreciate you being an Annual Passholder! We recently began to process the partial refunds for Annual Passholders who paid for their passes in full. As you can imagine, there are many Annual Passholders who chose the partial refund option, so it may take some time for you to receive/see your refund. Unfortunately, we do not have an expected timeframe of when you will receive your refund nor do we have the ability to see the status of the refund. Depending on when your refund is initiated, it can take several weeks to process and you may not see it reflected on your online banking account or billing statement right away. It will also depend on your financial institution.

Should you have any further questions or need further assistance, please call our Annual Passport team. They can be reached at (714) 781-7277 and a Cast Member will be happy to assist you seven days a week from 7 a.m. to 9 p.m. Pacific Standard Time.

Thank you for contacting Disney and have a Magical day!
 

truecoat

Well-Known Member
Third time's the charm. Here's what I got:

Thank you for your email to the Disneyland® Resort!

First and foremost, we appreciate you being an Annual Passholder! We recently began to process the partial refunds for Annual Passholders who paid for their passes in full. As you can imagine, there are many Annual Passholders who chose the partial refund option, so it may take some time for you to receive/see your refund. Unfortunately, we do not have an expected timeframe of when you will receive your refund nor do we have the ability to see the status of the refund. Depending on when your refund is initiated, it can take several weeks to process and you may not see it reflected on your online banking account or billing statement right away. It will also depend on your financial institution.

Should you have any further questions or need further assistance, please call our Annual Passport team. They can be reached at (714) 781-7277 and a Cast Member will be happy to assist you seven days a week from 7 a.m. to 9 p.m. Pacific Standard Time.

Thank you for contacting Disney and have a Magical day!

In other words, we want to hold onto your money as long as possible because we could refund you immediately in this digital world but why should we?
 

Parteecia

Well-Known Member
I just remembered that I haven't seen a refund since I first contacted them on June 25th so I called today. They checked and swear that it's still in the queue.
 

MoonRakerSCM

Well-Known Member
I'm just waking until we know when they're opening back up. Whole system is messed up...

I assume options will change again once thy finally piece all the pieces back together and operate again...
 

Phroobar

Well-Known Member
Interesting survey results over at RatChat regarding cancelling the AP. I find it interesting that half of those surveyed are on monthly payments and that half of them strongly agree they feel "proud" to have an AP. Why does having an annual pass to Disneyland make you feel proud? "I'm proud I'm giving lots of money to a huge corporate empire on credit". There is something wrong there.

60% will keep their AP while 22% will cancel it. I wonder if that 60% is mostly made up of people that feel proud to have it on monthly payments. Well, I guess if you can't buy happiness, you can go into debt for it.

 

SuddenStorm

Well-Known Member
Extended only because of the down payment I had to put to meet a certain monthly cost. Splash retheme was sort of the last straw for me so after it expires I'm done. TDA have completely lost their marbles.

Yep. Once the walls are up around Splash, my days of merchandise spending and ticket spending are gone. I'll probably still spring for the Plaza Inn Fried Chicken, but that'd be the extent of my spending at the resort. I also anticipate a significant reduction in how often I visit, or care to visit.

Unless they bring back real Fantasmic, then I'd pay any amount of money to go.
 

Phroobar

Well-Known Member
Yep. Once the walls are up around Splash, my days of merchandise spending and ticket spending are gone. I'll probably still spring for the Plaza Inn Fried Chicken, but that'd be the extent of my spending at the resort. I also anticipate a significant reduction in how often I visit, or care to visit.

Unless they bring back real Fantasmic, then I'd pay any amount of money to go.
So you really don't care that much about Splash to completely abandon you AP. Disney still gets hundreds of dollars from your AP and you still gotta eat. IIRC, that fried chicken was very expensive.
 

chadwpalm

Well-Known Member
In the Parks
No
Extended only because of the down payment I had to put to meet a certain monthly cost. Splash retheme was sort of the last straw for me so after it expires I'm done. TDA have completely lost their marbles.
This got me thinking.....because you mentioned the down payment.

My current pass is my first. I got the flex pass at $599. I chose the monthly payment plan and put down $154 with installments of $39.07 for the rest of the year. I bought my pass in September, but didn't first go until November 24th which is when my year officially started. They did however continue to charge me over the two months between when I purchased it and when I first went and started my official year.

Disneyland was only open for 4 months of my having a valid pass, yet I've paid into it about 7.5 months' worth. If I cancel my pass, meaning I just continue not to pay anymore since they stopped charging me when the virus hit, then I will lose money. It's doubtful Disney would pay that back unless I pressed REALLY hard and made a huge stink over it.

Add on top of that the first several weeks/months of reopening. I don't know if I want to go to the parks with all the adjustments and if they reinstate my pass would I go anyway? When will our passes be reinstated? During the reduced capacity and mask-wearing time, or after everything is back to normal? Will there ever be a normal? Either way, I'm probably not going to renew my AP.
 

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