We might or might not book a cruise based on whether our younger daughter (turning 10 years old one week after the cruise of interest) will be forced to be separate from her older sister age 11.
Last year our two daughters hung out with similar aged cousins with all four of them in the lounge for younger kids (through age 10) and the older ones were bored. This year if we travel it will be with just our two kids, which might be a let down, but at least, we figured, they will have each other.... or NOT. Both of our daughters complain that the kid area last year was boring because almost all the kids there were much younger than they were. If only our 11 year old, but not our almost-10 year old, were allowed into Edge (or equivalent) with her sister, then that could be a disaster and we probably won't keep our reservation.
We have a Mediterranean cruise booked, but might decide to cancel it if we can't find anyone to give us pre-cruise clarity on the topic. Our daughters do everything together. If our younger one were blocked from hanging out with her older sister, and, moreover, if she only had access to kids areas that she thought were too young _last_ year, then the resulting bad vibes would probably be too hard to recover from.
Does anyone know how to forward a message like this to actual decision makers? If Disney will give us a full refund post-boarding, then we may be content for an answer post-boarding, otherwise, I hope Disney training standards are high enough that they don't have any staff emailing us to pay now but wait for an answer once it's too late for a refund.
Thanks in advance for any insight on this!
Last year our two daughters hung out with similar aged cousins with all four of them in the lounge for younger kids (through age 10) and the older ones were bored. This year if we travel it will be with just our two kids, which might be a let down, but at least, we figured, they will have each other.... or NOT. Both of our daughters complain that the kid area last year was boring because almost all the kids there were much younger than they were. If only our 11 year old, but not our almost-10 year old, were allowed into Edge (or equivalent) with her sister, then that could be a disaster and we probably won't keep our reservation.
We have a Mediterranean cruise booked, but might decide to cancel it if we can't find anyone to give us pre-cruise clarity on the topic. Our daughters do everything together. If our younger one were blocked from hanging out with her older sister, and, moreover, if she only had access to kids areas that she thought were too young _last_ year, then the resulting bad vibes would probably be too hard to recover from.
Does anyone know how to forward a message like this to actual decision makers? If Disney will give us a full refund post-boarding, then we may be content for an answer post-boarding, otherwise, I hope Disney training standards are high enough that they don't have any staff emailing us to pay now but wait for an answer once it's too late for a refund.
Thanks in advance for any insight on this!