copcarguyp71
Well-Known Member
Master Blaster runs Disney World!
THANKS FOR THAT!!!...(wipes iced tea from office keyboard that had previously in my mouth)
Master Blaster runs Disney World!
My mom wrote a letter to Guest Communications about a manager of a WDW hotel that went above and beyond in all aspects of service. They had developed a friendship over the numerous trips to WDW over a year and staying at "his hotel". Well that letter made it all the way to Meg Crofton's desk and he was called in to a meeting and promoted to manager of a bigger hotel and one of the managers read her letter out loud to the whole group. NOt sure if Meg was at the meeting but to my memory she was and the manages said she teared up as the letter was read. I can tell you with 110% certainty that letters can make it to the top. I have watched the results of one.
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