Where are the reservation centers located?

[Montyboy]

Where are the reservation (dinning or hotel) call centers physically located? Are they in Orlando, or do individuals work from home, or …India?

 

[wpxc]

They're in/around Celebration, FL.

 

[CubsRock]

I thought they had them in the Tampa, FL area.

 

[firemandisney]

They're in/around Celebration, FL.

Yep.

 

[DznyGrlSD]

"An undisclosed location on I-drive" and in Tampa.

 

[Jerm]

They're in/around Celebration, FL.

Nope one is in Tampa and one is almost down the road from Universal. The one that is near Universal is HUGE but so non-Disney from the outside you would not notice it until you walked inside, which you can not unless you are a CM. Also the dinning and hotel reservations are done by the same people.

 

[Rob562]

I also want to say that there's a smaller one somewhere in the Midwest that's more there as a backup in case something happens to the phone lines or computer networks at the Florida locations.

Or maybe that was just a data center and not a call center....

-Rob