Something I have recently thought about is, “When is it appropriate to report a show issue?”
This weekend I rode Tiana’s Bayou Adventure and the final Louis animatronic had completely malfunctioned—he was hunched over almost as if he had passed out. I thought about alerting a Cast Member at unload, but then I thought, “How many guests have told them this?” and “Do they even care?”
I am typically a “go with the flow” type of person. I realize some show issues aren’t neglectful but random malfunctions and that front-line Cast Members are not the people at fault for show issues.
But that being said, I want to hold Disney to a high standard so they don’t become complacent and decide poor show is acceptable.
So… my question to the forum is, when do you think it’s appropriate to report a show issue? How often have you reported show issues? Do you report them to Guest Relations at the front of the park?
This weekend I rode Tiana’s Bayou Adventure and the final Louis animatronic had completely malfunctioned—he was hunched over almost as if he had passed out. I thought about alerting a Cast Member at unload, but then I thought, “How many guests have told them this?” and “Do they even care?”
I am typically a “go with the flow” type of person. I realize some show issues aren’t neglectful but random malfunctions and that front-line Cast Members are not the people at fault for show issues.
But that being said, I want to hold Disney to a high standard so they don’t become complacent and decide poor show is acceptable.
So… my question to the forum is, when do you think it’s appropriate to report a show issue? How often have you reported show issues? Do you report them to Guest Relations at the front of the park?
