theGib95
New Member
I meant younger, as in an actual child. Just following my parents around.Surprisingly, I was older back in the early '90's, and am even older now.
I meant younger, as in an actual child. Just following my parents around.Surprisingly, I was older back in the early '90's, and am even older now.
My Disney Experience App
Booking FastPasses, Dinning, etc. on the fly is really nice. I have never really had issues with the app itself.
If this really happened to you, surely you kicked it up to management or something? What happened? What time was your room ready?Staying on points arrive for the marathon and our room is not ready, 6 hours later we get a room but it's smaller that the one reserved told this is all we can give you or you can cancel your reservation (and forfeit the points) DW in tears and no we will not credit you the difference in room classes.
For the first time ever at Disney we felt like marks not guests and it was not a pleasant feeling.
If this really happened to you, surely you kicked it up to management or something? What happened? What time was your room ready?
I think the app works pretty well now too (better than a year or two ago) but I'm curious... do you prefer things the way they are now to what they were before MM+? The reason I ask is the loss of spontaneity. For a person who makes occasional trips you either love the advanced planning or hate it, but even if you hate it (like me) it's generally something you can deal with. But as a local I wonder how it is. I was in Florida earlier this year with my family and we kicked around the idea of just popping into the Magic Kingdom for the day. But with no advanced planning, we felt it would be difficult to impossible to get FPs or ADRs for the most popular attractions/restaurants so we didn't even bother. This is for 4 people, I know for singles or doubles it's still possible to do (sometimes).
I'm not one to complain much... room ready late, have to be moved to a different resort, downgraded, etc. I'm not one to make much of a fuss... but if they downgraded me and didn't refund the difference between what I paid and what I got, they'd have made an enemy for life. Did it ever get resolved? I would make them get a restraining order against me.Room (the one we got) was finally ready at 9pm. It was marathon weekend and as I understand some VIP's were 'upgraded' by 'The Powers that Be'
Remember this was the 25'th anniversary of the event so in addition to having more runners than usual Disney invited the social media crew and mommy bloggers. Draw your own conclusions i have no hard evidence other than WDW's history of catering excessively to the social media brigade
in addition check in was a complete cluster fark due to the sheer volume and computer issues
The CM's that day had a distinctly un-magical attitude i got the impression that management was forcing them to do stuff they would rather not do.
If you deal with people enough you know when theve been backed into corner and pushing is not going to yield positive results
I took it as a message from the universe that WDW is at the moment not a place to spend time any longer.
Registration for next years WDW Marathon went by without us bothering to register.
I'm not one to complain much... room ready late, have to be moved to a different resort, downgraded, etc. I'm not one to make much of a fuss... but if they downgraded me and didn't refund the difference between what I paid and what I got, they'd have made an enemy for life. Did it ever get resolved? I would make them get a restraining order against me.
Something similar happened to me.I'm not one to complain much... room ready late, have to be moved to a different resort, downgraded, etc. I'm not one to make much of a fuss... but if they downgraded me and didn't refund the difference between what I paid and what I got, they'd have made an enemy for life. Did it ever get resolved? I would make them get a restraining order against me.
I had a verbose post in mind, but "Crazy!" sums it up well. I would be livid to not get the points back. I would be almost imperceptibly below livid being sent offsite, even if I did get the points back. Is there really nothing to be done? Some kind of lawsuit? The dues on that many points must be a pretty penny.Something similar happened to me.
We did online check in and said we would be there at 9:30-ish a.m. Got there around 9:15 a.m. and the room wasn't ready. No problem. We'll just go eat some breakfast. Went back to the front desk around 10:00 a.m. and it still wasn't ready. Was basically told they had a few "Wall Street" types come in and bumped our reservation. It was a pretty large party, so they actually had to rebook us offsite. I mean, they comped the rental car we had to pick up and it was the JW Marriott on John Young, but it still sucked. They didn't even comp our parking.
I'm just glad we didn't lose our FPs or ADRs we had to get right at 180 days.
Pretty upset about that week long 3 bedroom worth of points we were forced to forfeit though.
Did you complain to the Better Business Bureau about this? Which hotel was this anyway?We did online check in and said we would be there at 9:30-ish a.m. Got there around 9:15 a.m. and the room wasn't ready. No problem. We'll just go eat some breakfast. Went back to the front desk around 10:00 a.m. and it still wasn't ready. Was basically told they had a few "Wall Street" types come in and bumped our reservation. It was a pretty large party, so they actually had to rebook us offsite. I mean, they comped the rental car we had to pick up and it was the JW Marriott on John Young, but it still sucked. They didn't even comp our parking.
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