Expanding margin in an inflationary environmentThere is a lot of disagreement towards Bob Iger, but he executed his agenda as discussed in his Masterclass, to include:
1. Invest animation films that he viewed as stagnant since the 1990s (Pixar, Marvel, and Lucasfilm).
2. Use technology in more innovative ways (Disney+).
3. Grow globally, deepening connections to markets around the world (Disney Shanghai).
This was discussed and approved by the board, providing him the opportunity to do so. Eisner had a strong vision as well.
So, what is Bob Chapek's Vision? What are his goals for the company? It couldn't simply be adding fees to everything, or building on Direct to Consumer content. It is also couldn't Galaxy's Edge, or the the customer experience.
But when he's gone, the deed has been done. I doubt there's any going back. He could turn out to be the useful idiot they needed to take the heat. It's not unprecedented.He doesn't seem to have a long-term vision to me within Disney. As Walt would call him, a "pencil pusher". He says a lot of things that are only pointed to the Wall Street types and is really bad at trying to speak to the general audience/parkgoers.
I think he's just planning to take what Iger has done and milk more out of it, but I don't expect that there's a lot of planning beyond what is opening in the next few years. Instead they're going to take a lot of other ways to get money out of customers.
I don't hate Iger as much as most people, he did a lot of good to steer Disney in the right direction, but felt a bit monopolistic and the push for synergy was even higher than in the Eisner era I think.
I have a feeling that Chapek is only going to focus on the new stuff and will see the classic Disney stuff pushed aside (we're already seeing that).
I'm hearing a lot of chatter that he's not well liked within the Disney organization, so it's possible he might not last for more than a few years if he alienates a lot of customers and other organizations they work with (Marvel Studios for example)
I suspect his 'vision' is to get Disney's financial ship back on track after the damage done by COVID. I doubt much else is on his mind at the moment, and anything/everything that crosses his desk is measured against that.
They had a couple of quarters that were in the red, I believe. I honestly thought it would be a lot worse, with cruises, parks, and theaters closed. I think he wants to be seen as the guy who rescued Disney from the brink of financial disaster (or whatever) and brought it back stronger... at least from the bottom line perspective. None of that matters to us guests/customers/consumers, though, other than the pain of all cuts and extra fees.... just answering what the OP asked.Hasn't Disney made a profit even during the pandemic though it may not be as large as pre pandemic
This is by far the biggest miscalculation to me. The parks are a division of the company that rely on "feelings" more than any other part of the company, and they are a huge portion of the company’s revenue. So even from a pure monetary standpoint, the fact that very few of their plans seem to be answers to the question "how can we protect this tens of billions of dollars and make sure it stays healthy for decades to come?’ is insane. This is a generational company and they’re concerned with extra money this quarter and this fiscal year over almost everything else. Congrats you made an extra $500 million this year, at the expense of several billion over the next 10 years, genius move!I suspect that the consideration or constraint that customer loyalty is not a guaranteed and bottomless pool to suck from didn't even make it into the backup slides.
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