They just showed a preview for an upcoming story about people who discuss Disney online. It turns out we may be surprised who's watching. They showed brief screenshots of WDWMagic, LaughingPlace, and Inside the Magic. Congratulations DiZZneyPriCeSS. Your username made it on local television!
Edit: They did a quick interview with Ricky of ItM. The VP of Disney Research says that a number of employees sign on to forums to scour for info. They also hire an outside firm to gather info. They then mentioned that changes were made to the Dining Plan based on online feedback. They also said they don't do any posting on the forums, just browsing.
Edit: They did a quick interview with Ricky of ItM. The VP of Disney Research says that a number of employees sign on to forums to scour for info. They also hire an outside firm to gather info. They then mentioned that changes were made to the Dining Plan based on online feedback. They also said they don't do any posting on the forums, just browsing.