WDW testing Trashcan GPS alerts in Tomorrowland

[Disney.Mike]

In fact, you could even expect a reduction in custodial staff. Even if cleanliness increases with no reduction in force, the cost associated with monitoring technology yields a negative ROI. This is poor financial allocation from a financial engineering perspective.

Disagree, we dont know the true cost of these sensors. What we do know is that network connectivity (wireless) is already available in the park, and I don't know the amount of bathrooms in the Disney Parks.

However, lets assume that each sensor cost 1000$ (on the high end), and lets assume their are 100 restrooms in each park (an overestimate), 100*6 parks = 600.

1000*600 = 600,000$

Average cost for janitors for Disney is realistically around 20$ an hour, after benefits, employment compliance, HR staff hours ect.

20*40*52 = 41600 yearly cost per custodial worker.

If Disney can eliminate the need for just 15 custodial workers by increased efficiency they have increased profit. This 15 worker reduction can be a result of reducing hours, laying off, or simply not hiring additional workers that they currently need. Even if you factor in a 1,000,000$ rollout cost, in 2 years they would still break even.

And I believe my cost estimate to roll out this project is extremely high.

 

[Nubs70]

Disagree, we dont know the true cost of these sensors. What we do know is that network connectivity (wireless) is already available in the park, and I don't know the amount of bathrooms in the Disney Parks.

However, lets assume that each sensor cost 1000$ (on the high end), and lets assume their are 100 restrooms in each park (an overestimate), 100*6 parks = 600.

1000*600 = 600,000$

Average cost for janitors for Disney is realistically around 20$ an hour, after benefits, employment compliance, HR staff hours ect.

20*40*52 = 41600 yearly cost per custodial worker.

If Disney can eliminate the need for just 15 custodial workers by increased efficiency they have increased profit. This 15 worker reduction can be a result of reducing hours, laying off, or simply not hiring additional workers that they currently need. Even if you factor in a 1,000,000$ rollout cost, in 2 years they would still break even.

And I believe my cost estimate to roll out this project is extremely high.

Thank you for proving my point.

In order to justify the project, positions will need to be eliminated.

An increase in cleanliness is not justification.

Another curveball is what type of payback is expected. Using your numbers that result in a 2 year payback. If minimum required paypck is less than 2 years, even more positions will need to be eliminated.

I once worked for a company with payback requirements of 3 months or less. Boy was that fun.

 

[Disney.Mike]

Thank you for proving my point.

In order to justify the project, positions will need to be eliminated.

An increase in cleanliness is not justification.

Another curveball is what type of payback is expected. Using your numbers that result in a 2 year payback. If minimum required paypck is less than 2 years, even more positions will need to be eliminated.

I once worked for a company with payback requirements of 3 months or less. Boy was that fun.

In my experience when large enterprises take on these type of projects, they generally have a 5 year projection.

But whos to say that upper management has not mandated in increase in cleanliness. In order to achieve this there are a few basic options: 1 - increase manpower 2- increase efficiency 3- a mixture of both 4 - reduce potential waste brought into park (not feasible)

So this project itself doesnt automatically mandate a reduction in manning, it could represent a reduction in the amount of increased manning.

 

[Obobru]

The buttons idea is already being rolled out at Disneyland Paris

 

[ford91exploder]

Thank you for proving my point.

In order to justify the project, positions will need to be eliminated.

An increase in cleanliness is not justification.

Another curveball is what type of payback is expected. Using your numbers that result in a 2 year payback. If minimum required paypck is less than 2 years, even more positions will need to be eliminated.

I once worked for a company with payback requirements of 3 months or less. Boy was that fun.

I'll bet that last company is not around any longer...

 

[ford91exploder]

Disagree, we dont know the true cost of these sensors. What we do know is that network connectivity (wireless) is already available in the park, and I don't know the amount of bathrooms in the Disney Parks.

However, lets assume that each sensor cost 1000$ (on the high end), and lets assume their are 100 restrooms in each park (an overestimate), 100*6 parks = 600.

1000*600 = 600,000$

Average cost for janitors for Disney is realistically around 20$ an hour, after benefits, employment compliance, HR staff hours ect.

20*40*52 = 41600 yearly cost per custodial worker.

If Disney can eliminate the need for just 15 custodial workers by increased efficiency they have increased profit. This 15 worker reduction can be a result of reducing hours, laying off, or simply not hiring additional workers that they currently need. Even if you factor in a 1,000,000$ rollout cost, in 2 years they would still break even.

And I believe my cost estimate to roll out this project is extremely high.

No it's low by at least an order of magnitude, Permanent installations of electronics in wet locations the enclosure and power installation is probably on the order of 10-20K per location, The sensors probably another 5K each installed.

 

[Cmdr_Crimson]

Oh if only PUSH Was still around he'd be chasing after the janitors and make snide remarks...

 

[Cmdr_Crimson]

The buttons idea is already being rolled out at Disneyland Paris

They also have these at Orlando International airport...

 

[Nubs70]

I'll bet that last company is not around any longer...

No they are not..

What was the largest enterprise of it's kind in the world. Employing 6000+ persons back 30 years ago, is now closed. Failure to acknowledge changes in market and foreign competition doomed it to failure.

 

[ford91exploder]

No they are not..

What was the largest enterprise of it's kind in the world. Employing 6000+ persons back 30 years ago, is now closed. Failure to acknowledge changes in market and foreign competition doomed it to failure.

People doubt my ability to predict failure, Yet with one sentence I was able to determine that that company was likely no longer among the living, The 90 day payback tells me they spent more time managing the stock price than they did managing the business, Sound familiar....

 

[rael ramone]

Thoughts:

What jumped out in the linked article is the fact that guests are complaining about cleanliness. I don't believe any article anywhere has mentioned that fact.

It's interesting that $DIS is looking to technology to fix this instead of more manpower. Putting a kinda sorta equivalent of a Mouse Arrest Band for Janitorial Services staff, instead of adding more 'content' to the staff... (where have we seen this before?...)

If the union sees this as a threat to the negotiated workers rights, then they are totally in the right for contesting this.

The union contract doesn't absolve $DIS from maintaining the cleanliness that both the Heritage and the Price Point require.

What *should* happen is either an increase in staff or a renegotiation with labor. And what labor should ask for in return is an actual living wage...

 

[ford91exploder]

Thoughts:

What jumped out in the linked article is the fact that guests are complaining about cleanliness. I don't believe any article anywhere has mentioned that fact.

It's interesting that $DIS is looking to technology to fix this instead of more manpower. Putting a kinda sorta equivalent of a Mouse Arrest Band for Janitorial Services staff, instead of adding more 'content' to the staff... (where have we seen this before?...)

If the union sees this as a threat to the negotiated workers rights, then they are totally in the right for contesting this.

The union contract doesn't absolve $DIS from maintaining the cleanliness that both the Heritage and the Price Point require.

What *should* happen is either an increase in staff or a renegotiation with labor. And what labor should ask for in return is an actual living wage...

When was the last time $DIS did something to benefit either the Guests or the CM's / This is undoubtedly being sold to Wall St as the ability to reduce custodial staffing and costs by some double digit number. and will undoubtedly cause filthy washrooms and unemployed custodial CM's

Really I'd love to see Disney's unions put up a full blown strike regardless of what the contract says.

 

[jaklgreen]

First, there are no cameras in the bathrooms. Don't you think someone would have noticed that by now? Second, you are correct, however, in my 45 year working career I did notice an alarming thing. You had to watch the workers closer because unlike previous generations, the do not consider a job an important aspect of life. Their mommies and daddies are obsessed with never having them leave the nest and therefore have not emphasized the importance of being a reliable employee, if you ask to much they will just run back to mom and dad. They will stop working the moment that they think no one is watching because they consider it the businesses good luck to just have them there.

That comes out every time a worker complains that the are being supervised (watched). Sorry, but if I'm paying you to do a job for me, then I want you to do the job you are being paid to do. Otherwise I am just throwing my money away. And since, like it or not, I control that part of the story, I am not the one that needs to conform. Just as so many have made the statement... (pay me more money and I will work harder) as an employer if you aren't worth more money you will never get it. And if I have to pay others to watch to see if I'm getting what I'm paying for then you are not worth it even more. This problem didn't start this week, it has been slowing building for many years now. I guess everyone is going to have to get used to it until they have shown that they do not have to be watched.

I 100% agree with this. I work with many "millennials" and most of them do have this attitude. They will come right out and say that they want money and will do the least amount of work for it. You literally have to watch them the whole time because as soon as you turn your back they are on their phones. They have no respect or any sense of self pride in themselves and have not work ethic at all. I don't care if the boss is standing there, I always do my job. In the article they complained about being tracked 24/7. They should not use the persons private phone but assign one for your shift that is left at work when you go home. I do not agree with a company tracking you off hours.

 

[WDW Monorail]

I find it disgusting that sloth and mediocrity is accepted and protected by anyone. Hopefully this type pf technology will aid in minimizing this type of behaviour and allow for a better and more efficinelty motivated workforce.

 

[Disney.Mike]

I 100% agree with this. I work with many "millennials" and most of them do have this attitude. They will come right out and say that they want money and will do the least amount of work for it. You literally have to watch them the whole time because as soon as you turn your back they are on their phones. They have no respect or any sense of self pride in themselves and have not work ethic at all. I don't care if the boss is standing there, I always do my job. In the article they complained about being tracked 24/7. They should not use the persons private phone but assign one for your shift that is left at work when you go home. I do not agree with a company tracking you off hours.

I have to agree also. I'm on the older scale of the millennials(will be 31 soon). Most of the the people I work with who are college grads-35 need to have the hammer of authority on then at all times. If they think they can do nothing and get away with it, that's what they'll do.

And we are not talking about minimum wage cashiers, we are talking tech professionals who's salary starts out of college in the low to mid 50s

 

[ford91exploder]

I have to agree also. I'm on the older scale of the millennials(will be 31 soon). Most of the the people I work with who are college grads-35 need to have the hammer of authority on then at all times. If they think they can do nothing and get away with it, that's what they'll do.

And we are not talking about minimum wage cashiers, we are talking tech professionals who's salary starts out of college in the low to mid 50s

Exactly so the ones I'm talking about are making 75K+ yes for most it's their first REAL job but the customer does not care about their 'personal time' the customer needs to receive what they PAID for.

 

[wdrive]

Being a former Disney custodian you wouldn't believe some of the stuff that went on. I had my fun while in the role because it was far too easy to get away with. They could have a ton less custodians if they all actually worked for their entire shifts.

 

[rogerrabbitfan9]

One of the big new things coming in the next few years is throwing sensors everywhere, and sending the data back to Machine Learning algorithms to provide insight and help guide decisions. I'm not surprised Disney is all over this.

 

[Goofyernmost]

Being a former Disney custodian you wouldn't believe some of the stuff that went on. I had my fun while in the role because it was far too easy to get away with. They could have a ton less custodians if they all actually worked for their entire shifts.

Sorry, that cannot be accepted that would put some of the blame on the CM's and not just how cheap Disney is. I would guess that if they are connected now via smart phone... that problem might just diminish a bit and maybe the staff that they do have would be sufficient. How silly to have another side of the story.

 

[Disney.Mike]

Sorry, that cannot be accepted that would put some of the blame on the CM's and not just how cheap Disney is. I would guess that if they are connected now via smart phone... that problem might just diminish a bit and maybe the staff that they do have would be sufficient. How silly to have another side of the story.

With the sensors being installed and the iPhones on them so they can be tracked, it should be much easier to weed out the under performers.

I'm assuming Disney has the same problem of most employers: they could get 50% more done if their employees actually worked when no one was looking