We went to Guest Relations because we were asked by a CM to take a survey, and went another time to ask about early admittance to the park due to reservations for breakfast at Cinderella's Royal Table the next morning. Being that our reservation was before park opening, we did not know if we approached the park entrance as you normally would, or if there was special protocol for going about this. That being said, we probably could have just figured it out on the fly, but when my wife suggested we go to Guest Relations the night before, I said sure since I had only been in there briefly for the computer survey and wanted to check out the interior of the building a bit more. I have to admit that I also wanted to go into City Hall partly so that I could hear what other guests where asking/complaining about.