We just returned from Disney world and although we loved our trip, we had some very poor experiences. 
Our major complaint had to do with the bus service to the parks/resorts. My daughter is in a wheelchair and the bus drivers were down right rude to us when we needed to use the lifts on the busses. They acted like it was a huge inconvenience for them (Gee, I'm soooo sorry my daughter is wheel chair bound!!). Many times the lifts were not working correctly, a few times the drivers did not lock my daughter's wheelchair in correctly, almost ALL of the times the drivers allowed general boarding before getting my daughter on--even though we waited in line like everyone else and even let people go on in front of us so we would be first in line for the next bus. One time the bus driver did not pull to the curb corectly so the lift could not lower completely and he had me physically LIFT my 50lb daughter in her wheelshair onto the lift! It was a really heart breaking experience--very UNmagical!! When we spoke to one of the managers at Port Orleans French Quarter about our experiences, he was very condenscending to us as well and did nothing to try & rectify the situation. 
:brick: This is the first year we have had to experience the negative wheelchair behavior since in the past she was small enough and easy enough to manage for us to transfer her out of her seat and carry her on the bus. That is no longer possible because she is getting bigger and is actually quite strong when she fights us! We did try to do that a few times this trip but it was a disaster.! I know I should not judge others since I do not know their situation, but it is really upsetting to see adults who appear to be in a wheelchair simply because of their size and then they take 'advantage' of the handicapped services and then someone who really needs it is looked down upon. It makes me really angry :fork: that this happened to us. We never look for, expect or want special treatment for her but a little common courtesy goes a long way! I am getting angry again just writing this :fork: It is so unbeliveable to me that this all happened at the 'Happiest Place on Earth'!!
Just wondering if any other wheelchair bound guests have encountered similar behavior from the bus drivers?
Our major complaint had to do with the bus service to the parks/resorts. My daughter is in a wheelchair and the bus drivers were down right rude to us when we needed to use the lifts on the busses. They acted like it was a huge inconvenience for them (Gee, I'm soooo sorry my daughter is wheel chair bound!!). Many times the lifts were not working correctly, a few times the drivers did not lock my daughter's wheelchair in correctly, almost ALL of the times the drivers allowed general boarding before getting my daughter on--even though we waited in line like everyone else and even let people go on in front of us so we would be first in line for the next bus. One time the bus driver did not pull to the curb corectly so the lift could not lower completely and he had me physically LIFT my 50lb daughter in her wheelshair onto the lift! It was a really heart breaking experience--very UNmagical!! When we spoke to one of the managers at Port Orleans French Quarter about our experiences, he was very condenscending to us as well and did nothing to try & rectify the situation. :brick: This is the first year we have had to experience the negative wheelchair behavior since in the past she was small enough and easy enough to manage for us to transfer her out of her seat and carry her on the bus. That is no longer possible because she is getting bigger and is actually quite strong when she fights us! We did try to do that a few times this trip but it was a disaster.! I know I should not judge others since I do not know their situation, but it is really upsetting to see adults who appear to be in a wheelchair simply because of their size and then they take 'advantage' of the handicapped services and then someone who really needs it is looked down upon. It makes me really angry :fork: that this happened to us. We never look for, expect or want special treatment for her but a little common courtesy goes a long way! I am getting angry again just writing this :fork: It is so unbeliveable to me that this all happened at the 'Happiest Place on Earth'!!Just wondering if any other wheelchair bound guests have encountered similar behavior from the bus drivers?
!! I know there is a lot of animosity out there towards handicapped people and 'special priveleges' they recieve. We never cut in line and wait in the que like everyone else and that is part of the reason why it was so unreasonable for them to fill a bus with general boarding when we were the first in line. We have a family of six and my husband always stood next to my daughter in her wheelchair and myself and the 3 other kids doubled up in seats so as not to take up too many seats. The lines for the busses can get very heated, though! One time we were waiting for a downtown Disney bus and we waited maybe 20 minutes and everyone was complaining how long it was taking. When the bus finally came, the crowd of people actually trampled over my 2 y/o daughter to get on the bus first!! She was crying because she was lost in a swarm of people and couldnt find me! 
If the guy was serverly overweight he would not be able to enjoy many (if any) of the rides anyway. The family should have had to stand in line at the rides like everyone else.
